Jake Wingo
Chicago
Summary
A strategic problem solver with a talent for delivering cost-effective solutions and meeting product deadlines in challenging environments. Praised for strong leadership and teamwork, successfully driving product and department programs to meet customer needs and increase profitability of the business. Experienced in building products that offer net new value while managing multiple workstreams in parallel.
Overview
2026
2026
years of professional experience
Work History
Sr. Manager, Tech Product Delivery
McDonald's
02.2025 - Current
- Led cross-functional teams to build a Technical Test Strategy for four departments with over 40 digital, restaurant, and data products.
- Developed strategic initiatives to implement future-state Testing and Engineering practices.
- Spearheaded the discovery and implementation steps needed to deploy the McDonald's Global Mobile App (GMA) in a multi-tenant cloud infrastructure.
- Partnered with third-party vendors, business stakeholders, leadership, project managers, and engineering managers to ensure all scope and design of the archOS program are delivered successfully.
Data Product Manager
McDonald's
05.2021 - 02.2025
- McDonald’s Shining Light Award - Better Together 2024 - Effective Collaboration & Outstanding Individual Contributions.
- Led the solutioning, implementation, and refinement of multiple data products which unlocked net new value for the department and enterprise (MDSC, D3PO, 3PO RMS, DMB).
- Established and executed Vision for McDonald’s Delivery Data. Increased data availability and reporting by 200% and Global Customer Adoption by 150%.
- Directed Data Quality team that supported 20+ Data Products and Product Reliability Initiative across 50+ Products.
- Lead and manage a global network of business stakeholders to bolster product usability and value derived from data-driven insights to increase customer satisfaction by 30%.
- Orchestrated 7+ external delivery partners/vendors to align roadmaps, implement technical enhancements, and globalize/centralize our data product for shared success.
Sr. Technical Business Analyst
McDonald's
- Provided solution and implementation guidance to bring Sales Reporting back online for 108 markets during Covid failure (saved company $600K).
- Administered the Item Master Tool across the Enterprise, providing subject matter expertise and developing impactful updates for 40+ markets.
- Implemented Data Quality and Product Reliability monitoring across McDonald’s Sales Data Products, increasing completeness, accuracy, and timeliness of the data by 56%.
- Drafted and communicated Data Interface Contracts with external vendors and internal products, ensuring business continuity and increasing onboarding speed by 24%.
Master Data Analyst
- Orchestrated and streamlined vendor coordination, ensuring the timely and accurate implementation of contracted pricing updates, which led to a 180% reduction in pricing errors and improved vendor relations.
- Leveraged advanced SQL, ERP, Tableau, and Microsoft Office skills to execute and oversee major pricing updates, delivering comprehensive reporting that enhanced decision-making.
Education
Bachelor of Science - Integrative Biology
University of Illinois Champaign-Urbana
Champaign-Urbana05-2016
MIT - Digital Business Strategy
Cal Tech - AI & ML
General Assembly - Product Management
07-2023
Skills
- Technical Product Delivery
- Cross-functional collaboration (Business, Operations, Product, Architecture, Deployment, Platform)
- AWS, Google Cloud, DevOps, CI/CD, Testing, SDLC
- Strategic Product and Program Planning
Timeline
Sr. Manager, Tech Product Delivery
McDonald's
02.2025 - Current
Data Product Manager
McDonald's
05.2021 - 02.2025
Master Data Analyst
Sr. Technical Business Analyst
McDonald's
Bachelor of Science - Integrative Biology
University of Illinois Champaign-Urbana
MIT - Digital Business Strategy
Cal Tech - AI & ML
General Assembly - Product Management