Jacob Sampson
Petersburg,IL
Summary
Results-driven Public Service Administrator with extensive experience at Legislative Information System. Expertise in C# software engineering and SQL Server, ensuring operational excellence through enhanced system functionalities. Proven ability to lead teams and mentor junior staff, aligning projects with organizational goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Public Service Administrator
Legislative Information System
01.2022 - Current
- Cultivated transparency and integrity, enhancing daily operational efficiency.
- Mediated staff conflicts through active listening and equitable solutions.
- Boosted team performance by mentoring and setting clear expectations.
- Developed and implemented systems using structured methodologies, exceeding customer expectations.
- Aligned targets with organizational goals, fostering team cohesion and operational excellence.
Information Systems Analyst II
Legislative Information System
10.2016 - 01.2022
- Enhanced operational efficiency by analyzing system requirements and legislative processes.
- Ensured system architecture clarity by developing and maintaining comprehensive documentation.
- Translated business requirements into technical specifications through stakeholder collaboration.
- Minimized disruptions by coordinating testing phases for seamless software upgrades.
- Provided hands-on support and training for users on diverse hardware and software issues.
Information Systems Analyst I
Legislative Information System
06.2013 - 10.2016
- Evaluated existing systems and databases to identify opportunities for improvements.
- Re-engineered10+ legacy components to improve usability and strengthen overall security.
- Ensured systems remained efficient, user-friendly, and aligned with organizational goals.
- Improved overall user experience by providing support, training, troubleshooting and clear communication of system updates.
Information Systems Specialist II
Leglislative Information System
06.2011 - 06.2013
- Enhanced data management efficiency by developing and implementing information systems.
- Optimized system functionalities through comprehensive analysis of user requirements.
- Ensured project alignment with organizational goals by leading cross-functional teams.
- Guided junior staff in best practices for system usage and troubleshooting.
Education
Bachelor of Science - Computer And Information Science
University of Illinois At Springfield
Springfield, Illinois, IL05.2008
Skills
- Team leadership
- Project oversight
- Human resources administration
- Financial budget management
- Object-oriented design
- SQL
- JavaScript programming
- C# software engineering
- VBNET programming
- Code testing
- Scrum master
Certification
Scrum Master - Six Sigma Global Institute
Timeline
Public Service Administrator
Legislative Information System
01.2022 - Current
Information Systems Analyst II
Legislative Information System
10.2016 - 01.2022
Information Systems Analyst I
Legislative Information System
06.2013 - 10.2016
Information Systems Specialist II
Leglislative Information System
06.2011 - 06.2013
Bachelor of Science - Computer And Information Science
University of Illinois At Springfield