Jake Richmond
Chicago
Summary
Results-driven professional with 8 years of experience in customer service, office administration, and educational support. Expertise in fostering engaging environments through effective communication and problem-solving. Focused on enhancing team objectives and improving client satisfaction while ensuring organizational efficiency.
Overview
5
5
years of professional experience
Work History
Flight Attendant
United Airlines
Chicago
03.2026 - Current
- Ensured passenger safety through thorough pre-flight briefings and checks.
- Provided exceptional customer service during in-flight meal and beverage service.
- Assisted passengers with boarding, luggage placement, and seating arrangements.
- Responded promptly to passenger inquiries and resolved onboard issues effectively.
- Collaborated with crew members to maintain cabin cleanliness and organization.
Server Assistant
Boulon Brasserie and Bakery
Tampa
06.2023 - 01.2026
- Assisted servers in delivering exceptional dining experiences
- Maintained cleanliness and organization of dining and service areas.
- Communicated effectively with team members to ensure smooth service operations.
- Handled customer inquiries and concerns with professionalism and efficiency.
- Assisted in maintaining cleanliness of dining area and service stations.
- Supported servers by delivering food and beverages promptly to tables.
Office Administrator
Expedited Heat and Air
Tampa
09.2024 - 04.2025
- Managed daily office operations to ensure efficiency and compliance.
- Coordinated schedules, appointments, and meetings for staff and customers
- Implemented and maintained filing systems for accurate record-keeping.
- Trained and supervised new administrative staff on office protocols.
- Managed office supplies and inventory for efficient operations.
- Coordinated schedules and appointments for service technicians.
- Assisted customers with inquiries and service requests effectively.
- Maintained organized filing systems for documentation and records.
Tanning Consultant
LA Tan
Norridge
09.2021 - 05.2023
- Provided expert consultations on tanning products and services.
- Guided customers in selecting personalized tanning options to enhance satisfaction.
- Educated clients on safe tanning practices and skin care.
- Assisted customers in selecting appropriate tanning options tailored to their needs.
- Processed cash transactions and organized inventory to ensure seamless operations.
- Instructed customers on effective tanning techniques and skin care routines to promote safety and satisfaction.
- Handled cash transactions and managed inventory efficiently.
- Assisted in scheduling appointments and managing client records efficiently.
Education
High School Diploma -
East Leyden High School
Franklin Park, IllinoisSkills
- Safety procedures
- Customer service
- Communication
- Active Listening
- Team-oriented
- Creative Problem Solving
- Problem-solving initiative
- Leadership Skills
- Attention to Detail
Timeline
Flight Attendant
United Airlines
03.2026 - Current
Office Administrator
Expedited Heat and Air
09.2024 - 04.2025
Server Assistant
Boulon Brasserie and Bakery
06.2023 - 01.2026
Tanning Consultant
LA Tan
09.2021 - 05.2023
High School Diploma -
East Leyden High School