Jake Gillard
Albion
Summary
Results-oriented professional with extensive experience at Gillard's Hardware, specializing in customer service and product expertise. Proven ability to train new associates and improve team performance while maintaining safety and operational efficiency. Strong problem-solving skills and effective communication enhance customer satisfaction.
Overview
4
4
years of professional experience
Work History
Hardware Store Associate / Weekend Manager
Gillard's Hardware
Albion
05.2021 - Current
- Assisted customers in selecting hardware tools and materials for various projects.
- Processed sales transactions accurately using the point-of-sale system.
- Trained new associates on store procedures and customer service standards effectively.
- Demonstrated excellent customer service skills at all times.
- Assisted with loading and unloading deliveries from vendors.
Groundskeeper / Maintenance
Edwards County Community Unit School Distrcit #1
Albion
05.2022 - 08.2023
- Maintained grounds by mowing, trimming, and edging lawns regularly.
- Inspected irrigation systems for leaks and ensured proper functionality.
- Operated mowers, tractors, and other equipment in a safe manner.
Education
Associate of Science - General Studies
Wabash Valley College
Mount Carmel, IL05-2025
High School Diploma -
Edwards County Highschool
Albion05-2023
Skills
- Customer service
- Problem solving
- Effective communication
- Time management
- Basic math skills application
- Product knowledge expertise
- Safety oversight
- Patience and empathy demonstration
Timeline
Groundskeeper / Maintenance
Edwards County Community Unit School Distrcit #1
05.2022 - 08.2023
Hardware Store Associate / Weekend Manager
Gillard's Hardware
05.2021 - Current
Associate of Science - General Studies
Wabash Valley College
High School Diploma -
Edwards County Highschool
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