Jaiza Miranda
Elmwood Park
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
8
8
years of professional experience
Work History
Event Production Assistant
Bash Creates
01.2024 - 01.2025
- Scheduled client meetings and maintained office organizational standards.
- Reported event performance, attendees and specific event feedback.
- Coordinated transportation and parking arrangements for guests and vendors.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Monitored and controlled event expenditures to meet budgets.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Coordinated travel and accommodations for event attendees.
- Developed detailed event reports, documenting all aspects of each event.
- Utilized social media to promote events and increase attendance.
- Created detailed timelines and budgets for events to meet all deadlines.
- Developed creative themes for events and created related activities to engage attendees.
- Researched and identified new vendors and suppliers to obtain competitive pricing.
Manager
The Cop Shop Uniform Store
10.2021 - 07.2022
- Developed strong communication and customer service skills, including the ability to listen effectively and respond appropriately
- Established and maintained relationships with customers, demonstrating outstanding problem-solving skills and the ability to manage difficult conversations
- Assisted customers in navigating products, services and pricing, and provided detailed information regarding product specifications
- Recorded detailed customer information, inquiries, comments, and complaints into customer service database
- Utilized feedback from customers to improve the customer service process
- Provided product/service information and resolved any emerging problems that customers might face with accuracy and efficiency
- Collaborated with colleagues to build customer loyalty and promote the company's services
Bus operator
Chicago Transit Authority
01.2021 - 10.2021
- Operated a public transit bus safely and efficiently on a specified route
- Assisted passengers with boarding, provided information on routes and services, and ensured their safety while in transit
- Monitored and maintained the cleanliness, safety, and security of the bus
- Followed all safety and traffic regulations while driving
- Inspected the bus before and after each shift to ensure its condition and cleanliness
- Handled customer complaints and inquiries in a courteous and professional manner
- Made necessary repairs and reported any maintenance issues to the supervisor
Stylist
Floyd's 99 Barbershop
07.2017 - 12.2020
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Organized sales area and work station to showcase products and boost sales.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Monitored current trends to understand fashions and better serve customer needs.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Determined appropriate hair treatments based on conditions and textures.
- Resolved guest complaints about service or style.
- Mixed pigments and used proper techniques to achieve desired color.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Education
Licensed Cosmetologist - Cosmetology
Tricoci University Of Beauty Culture
Chicago, IL10-2015
Skills
- Event promotion
- Ticket sales
- Event marketing
- Transportation management
- Social media promotion
- Problem-solving aptitude
- Detail orientation
- Quality assurance
- Communications and media
- Logistics coordination
- Digital marketing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Event Production Assistant
Bash Creates
01.2024 - 01.2025
Manager
The Cop Shop Uniform Store
10.2021 - 07.2022
Bus operator
Chicago Transit Authority
01.2021 - 10.2021
Stylist
Floyd's 99 Barbershop
07.2017 - 12.2020
Licensed Cosmetologist - Cosmetology
Tricoci University Of Beauty Culture
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