Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaimie Salgado

Chicago

Summary

Dynamic Receptionist with a proven track record at Seligman Animal Hospital, enhancing customer satisfaction and streamlining operations. Excelled in bilingual communication and appointment scheduling, demonstrating exceptional organizational skills and a professional demeanor. Achieved significant improvements in client service efficiency and confidentiality management.

Overview

6
6
years of professional experience

Work History

Receptionist

Seligman Animal Hospital
08.2021 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained confidentiality of information regarding clients and company.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Enhanced visitor experience by providing detailed information and assistance as needed.
  • Collected Type payments, processed transactions and updated relevant records.
  • Doctor Assistant
  • Prepares Vaccines
  • Help with Translating (English/Spanish)

Receptionist

Judah North Early Learning Center
12.2023 - 03.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Organized, maintained and updated information in computer databases
  • Child care
  • Mandate reporter
  • Translation

Retail Sales Associate

Family Dollar
07.2019 - 12.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Greeted customers and provided outstanding customer service.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.

Education

Kelvyn Park High School
Chicago, IL
06.2010

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Appointment scheduling
  • Scheduling
  • Greeting and seating clients
  • File management
  • Document management
  • Basic accounting
  • Record preparation
  • Reception desk management
  • Positive and professional
  • Customer service
  • Problem-solving
  • Attention to detail
  • Payment processing
  • Microsoft office
  • Conflict resolution
  • Customer complaint resolution
  • Records maintenance
  • Documentation
  • Basic math

Timeline

Receptionist

Judah North Early Learning Center
12.2023 - 03.2024

Receptionist

Seligman Animal Hospital
08.2021 - Current

Retail Sales Associate

Family Dollar
07.2019 - 12.2020

Kelvyn Park High School

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Jaimie Salgado