Summary
Overview
Work History
Education
Skills
Timeline
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Jaimi Kimmel

Fairfield

Summary

Results-driven Branch Manager with a proven track record in team development, operational efficiency, and financial management. Expertise in enhancing branch performance through strategic planning and exceptional customer service delivery. Resourceful Branch Manager adept at increasing productivity and efficiency through streamlining operations. Possess strong skills in team leadership, customer relationship management, and financial oversight. Excel in communication, problem-solving, and adaptability, ensuring seamless branch operations while fostering a positive work environment.

Overview

14
14
years of professional experience

Work History

Branch Manager

First Financial Bank
Fairfield
04.2017 - Current
  • Managed daily branch operations and ensured compliance with banking regulations.
  • Led a team of employees to deliver exceptional customer service experiences.
  • Oversaw staff training programs to enhance product knowledge and service skills.
  • Developed and implemented strategies to increase branch efficiency and productivity.
  • Conducted performance evaluations and provided constructive feedback to team members.
  • Maintained accurate financial records and managed cash handling processes effectively.
  • Collaborated with upper management on strategic planning and goal setting initiatives.
  • Managed staff scheduling, hiring and training processes.
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Monitored financial performance of the branch on a monthly basis.
  • Provided guidance and support to team members regarding problem resolution and customer service issues.
  • Planned work schedules to maintain adequate staffing levels.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.

Assistant Manager

Meyer Oil Co
Fairfield
11.2011 - 08.2017
  • Implemented training programs to enhance staff skills and foster teamwork.
  • Monitored inventory levels and ordered supplies to maintain operational readiness.
  • Resolved customer inquiries and complaints, ensuring high-quality service standards.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained up-to-date knowledge of company products and services.
  • Ensured compliance with safety regulations and company policies.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

High School Diploma -

Fairfield Community High School
Fairfield, IL
05-2009

Skills

  • Regulatory compliance
  • Cash management
  • Performance evaluation
  • Staff training
  • Customer relationship management
  • Operational efficiency
  • Problem solving
  • Effective communication
  • Time management
  • Strong interpersonal skills
  • Approachable
  • Financial services

Timeline

Branch Manager

First Financial Bank
04.2017 - Current

Assistant Manager

Meyer Oil Co
11.2011 - 08.2017

High School Diploma -

Fairfield Community High School

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Jaimi Kimmel