JAIMEE OLIVER
Downers Grove
Summary
Operations Professional focused on streamlining workflows and maintaining data integrity. Manages high-volume communications and audits client accounts, ensuring accuracy in financial adjustments. Trains staff on administrative systems, including Jackrabbit, to enhance user adoption and improve overall team efficiency.
Overview
12
12
years of professional experience
Work History
Administration
Premier Gymnastics Academy
Downers Grove
01.2015 - Current
- Trained and supported internal staff on administrative procedures and database software utilization, including Jackrabbit, to enhance user adoption and ensure accurate data entry.
- Maintain internal database systems to ensure data integrity and accuracy across all user accounts and active records.
- Oversee backend operational workflows, including schedule tracking, registration management, and resource coordination using database platforms like Jackrabbit.
- Managed daily intake of emails and client communications, resolving inquiries and processing updates while maintaining clear documentation.
- Serve as the primary point of contact for internal system troubleshooting, resolving data discrepancies and technical roadblocks efficiently.
- Streamlined administrative procedures to minimize manual data entry errors and enhance team efficiency.
- Audited individual client accounts against high-volume registration data, verifying account accuracy and executing precise financial and ledger adjustments.
Education
Coursework in Administration - General Studies
College of DuPage
Glen Ellyn, ILHigh School Diploma -
Hinsdale South High School
Darien, ILSkills
- Jackrabbit
- Database navigation
- Data integrity
- User account setup
- System configuration
- High-volume account auditing
- Financial and ledger adjustments
- Registration tracking
- Resource coordination
- Staff onboarding
- Administrative instruction
- Process documentation
- System adoption
- High-volume email management
- Cross-departmental coordination
- Record maintenance
- High attention to detail
- Strong independent problem-solving
- Process adherence
Timeline
Administration
Premier Gymnastics Academy
01.2015 - Current
Coursework in Administration - General Studies
College of DuPage
High School Diploma -
Hinsdale South High School