Jaime Perez
Chicago
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering a collaborative and adaptable workplace.
Overview
6
6
years of professional experience
Work History
Sales Associate
Aeropostale
05.2020 - 01.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Utilized POS system for efficient transaction processing and inventory management.
- Collaborated with team members to maintain store presentation and merchandising standards.
- Developed knowledge of product lines to provide informed recommendations to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Assistant Manager
Spirit Halloween LLC
07.2025 - 11.2025
- Assisted in managing daily store operations to ensure a seamless customer experience.
- Trained and supported team members on product knowledge and sales techniques.
- Executed visual merchandising strategies to enhance store presentation and drive sales.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Increased sales through effective merchandising strategies and targeted promotions.
Games Attendant
Main Event
03.2024 - 03.2025
- Provided exceptional customer service to enhance guest experiences and satisfaction.
- Operated and maintained arcade games, ensuring optimal functionality and safety compliance.
- Assisted in training new staff on game operation protocols and customer interaction techniques.
- Monitored game inventory levels, reporting discrepancies to maintain operational efficiency.
Education
Bachelor of Arts - Fashion Studies
Columbia College Chicago
Chicago, IL05-2028
High School Diploma -
Dundee Crown Highschool
Carpentersville, IL05-2024
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
Spirit Halloween LLC
07.2025 - 11.2025
Games Attendant
Main Event
03.2024 - 03.2025
Sales Associate
Aeropostale
05.2020 - 01.2022
Bachelor of Arts - Fashion Studies
Columbia College Chicago
High School Diploma -
Dundee Crown Highschool