Jaime Hernandez
Joliet
Summary
Served over 50 residents daily, while remaining calm under pressure while working overnight. Experienced working overnight, physically fit, and closed more than 25 transactions in real estate so far.
Overview
5
5
years of professional experience
Work History
Realtor
Landmark Property Management
Joliet
06.2023 - Current
- Manage a portfolio of residential properties, ensuring tenant satisfaction, and timely resolution of maintenance issues.
- Worked with clients from different backgrounds and ensured client satisfaction through great results in a timely manner.
- Conduct property showings, negotiate lease agreements, and close real estate transactions.
Manager
Sodexo Food Service
Mequon
09.2022 - 05.2023
- Successfully balanced a full-time student-athlete schedule with a full-time management position.
- Worked collaboratively with a team to streamline service, enhancing the dining experience for students.
- Upheld food safety standards to the team while working in a fast-paced environment.
Crew Lead
McDonald's
Romeoville
03.2022 - 08.2022
- Delivered exceptional customer service in a high-volume fast-food environment, handling orders, and resolving complaints.
- Operated cash registers and food preparation stations, maintaining accuracy and speed under pressure.
- Balanced work with a rigorous soccer schedule, demonstrating time management and adaptability.
Ambassador
Dial Senior Living
Crest Hill
01.2020 - 02.2022
- Promoted to Ambassador during COVID-19 for outstanding performance and reliability, serving as the primary point of contact for families visiting residents, and anyone entering the building.
- Worked overnight to ensure the safety of our residents from outside threats, and inspected each package delivery.
- Assisted senior living residents with meal orders, food preparation, and safe transport to their apartments.
- Greeted families warmly, providing updates, and fostering a welcoming environment under strict health protocols.
Education
High School Diploma -
Joliet Central High School
Joliet, IL05-2022
Skills
- Customer service: Built rapport with diverse clients, from seniors to tenants, ensuring positive experiences
- Teamwork: Collaborated in fast-paced settings, including kitchens and real estate teams
- Time Management: Balanced real estate, college, and extracurriculars (eg, soccer) effectively
Languages
English
Professional
Spanish
Professional
Timeline
Realtor
Landmark Property Management
06.2023 - Current
Manager
Sodexo Food Service
09.2022 - 05.2023
Crew Lead
McDonald's
03.2022 - 08.2022
Ambassador
Dial Senior Living
01.2020 - 02.2022
High School Diploma -
Joliet Central High School
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