Jailene Perez
Bolingbrook,Illinois
Summary
Highly motivated and goal-oriented human resources professional with a proven track record of enhancing HR systems and processes to align with business objectives and goals. Collaborates closely with upper management to effectively support the company\'s initiatives. Adept at identifying areas for improvement and implementing strategic solutions that drive organizational success.
Overview
7
7
years of professional experience
Work History
Human Resources Assistant
Johnstone Supply LLC
3500 Corporate Drive Joliet Illinois
03.2024 - Current
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Organized new employee orientation schedules for new hires.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Processed employee termination paperwork at direction of supervisory staff.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Coordinated employee training programs to promote professional development and skill enhancement.
- Facilitated open lines of communication between management and staff, fostering a positive work environment.
- Collaborated with department managers on workforce planning strategies to identify staffing needs within their teams accurately.
- Organized company-wide events for team building purposes, boosting overall morale among employees.
- Played a key role in conflict resolution efforts, resulting in improved workplace harmony.
- Addressed employee grievances, facilitating conflict resolution and maintaining positive work atmosphere.
- Conducted regular employee performance reviews to identify areas for development and support career progression.
- Enhanced HR data management through implementation of new HR Information System (HRIS).
- Conducted exit interviews, gathering insights to improve retention and employee satisfaction.
- Reduced employee turnover, implementing targeted retention strategies and feedback mechanisms.
- Updated and maintained employee attendance records.
- Helped employees register for benefits programs using online portals.
- Converted employee status from temporary to permanent.
HUMAN RESOURCE GENERALIST
KeHE Distributor
09.2022 - 08.2023
- Run daily functions of the Human Resource (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices and handling employee relations
- Assist with constructive and timely performance evaluations
- Review, track, and document compliance with mandatory regulation
- Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for the openings needed by each department
- Conduct or acquire background checks for employee eligibility by using E-Verify
- Conduct new hire orientation and employee recognition ceremonies
- Perform routine tasks required to administer and execute human resource duties including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development
- Handled employment-related inquiries from applicants, employees, and supervisors, referring to complex and/or sensitive matters
- Participated in employee disciplinary meetings, terminations, and investigations
- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance
- Maintained knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
- Performs other duties as assigned
SR. TALENT ACQUISITON SPECIALIST
KeHE Distributor
09.2021 - 08.2023
- I handle sourcing, attracting, interviewing, hiring, and onboarding employees for the company
- We have orientations two times a week and hiring events every week or every two weeks
- When I initially started the HC (Head Count) was at300 the company was very understaffed their overall goal was to reach HC of430
- I currently have the company almost fully staffed at420 and for some departments overstaffed
- We then altered the head count because demands changed
- I keep track of several reports and google doc spreadsheets with information on interviews booked who shows and does not show
- Who was offered a position who started and completed orientation and people who left the company and who are pending in our pipeline to start
- I create offer letters for anyone offered a position with KeHE because we have contract and non-contract positions and Union and non-Union Drivers
- I help with the HR team with tasks as needed like drug screens onboarding paperwork and more
HUMAN RESOURCE ASSISTANT & WAREHOUSE OPERATIONS RECRUITER
S&S Activewear
06.2019 - 09.2021
- I handle finding, screening, recruiting, and training job applicants, and administering employee benefit programs
- I help with a fast-changing environment and the greater demand for quality employees
- In charge of assisting the HR coordinator with accident incident reports, timecards, and company events
- Conducted on-site orientations on Tuesday’s and Thursday
- Manage employee paperwork the intake forms
- I had good attendance and performance
- I answered phone calls
- Hiring new applicants
- Recruiting and scheduling and rejecting candidates sourcing and outsourcing
- General office tasks as assigned
- Sending reminders to new hires
- Assist payroll team
- In charge of company events
- File accident incident reports medical reports and performance and warning
INVENTORY CONTROL AUDITOR & CUSTOMER RETURNS
D&H Distribution
08.2017 - 05.2019
- Avoid over-stocking or under-stocking products
- Cycle count
- Freeze locations due to discrepancies in the inventory
- Key Recs on damage, short shipped, or SNA products
- Research CRM and decide on if the customer gets credit
- Replenishments of product throughout the warehouse
- NIL’s reports of product missing or not in location
- Slot checks to prevent a future nil
- Put away items that were over picked
- Research penalty product that was never shipped out or that was picked wrong and opened when it is a case pick Customer returns
- Key recs of items returned by customer physically damaged, carton damage, or defective
- Put away all returned items
- Email daily corporate and truck carriers if items are damaged or lost
- Shipping claims
- Send photos of damaged to corporate or carrier
- Fill out discrepancy forms of product that went out on the wrong carrier truck
- Good with Microsoft word and excel
- Inspect all items returned
- Trained in manifesting orders and packing orders
- Track shipment orders
- Investigate CRM and what occurred to the customer’s order and why they were short or over or sent the wrong product
- Kitting hard drives
- Work with customers
Education
High school diploma -
Romeoville High School
Skills
- Bilingual fluent (Spanish)
- Detail orientated, excellent communicator, organized, safety conscious , positive attitude, problem solver, quick learner
- Certified in various forklifts (Reach Truck, EPJ, Cherry Picker)
- UltiPro (UKG)
- Paylocity
- ADP
- Icims
- Scheduling
- Applicant tracking systems (ATS)
- Team player
- Truescreen (Background check) experience
- Employee relations
- Adaptability
- Computer literacy
- Talent acquisition
- Administrative assistance
- Employee engagement
- Affirmative action compliance
- Critical thinking
- Staff management
- Job analysis
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Human Resources Assistant
Johnstone Supply LLC
03.2024 - Current
HUMAN RESOURCE GENERALIST
KeHE Distributor
09.2022 - 08.2023
SR. TALENT ACQUISITON SPECIALIST
KeHE Distributor
09.2021 - 08.2023
HUMAN RESOURCE ASSISTANT & WAREHOUSE OPERATIONS RECRUITER
S&S Activewear
06.2019 - 09.2021
INVENTORY CONTROL AUDITOR & CUSTOMER RETURNS
D&H Distribution
08.2017 - 05.2019
High school diploma -
Romeoville High School