Jaidett Tolayo
La Grange
Summary
Self-motivated and dependable with four years of experience in sales, admin, and management. Detail oriented, reliable, and professional. Experience in retail management and logistics operations, seeking to contribute strong customer service, team leadership, administrative, and operational support skills to a fast-paced organization.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Dollar Tree
05.2023 - 07.2024
- Assisted in daily store operations, including opening and closing procedures, cash handling, deposits, and alarm/security protocols
- Led and surprised associates, providing training, coaching, and performance feedback to ensure strong customer service and productivity
- Managed freight processing, stocking and merchandise presentation to maintain a well-organized, fully stocked sales floor and stockroom
- Oversaw front-end operations, including registers, customer transactions, and issue resolution
- Enforced company policies, safety standards, and loss prevention procedures to protect store assets
Operations Administrator
FedEx
11.2021 - 03.2023
- Provided clerical and operational support for hub/station activities, including linehaul coordination, quality assurance, and customers service functions
- Performed accurate data entry and maintained shipment documentation to ensure timely and complaint package processing
- Split time between administrative office duties and warehouse floor operations to support workflow continuity and on-time performance
- Monitored operational compliance and supported quality assurance efforts to maintain service standards
Education
Some College (No Degree) - Liberal Arts
Moraine Valley Community College
Palos Hills, ILSkills
- Data entry
- Bilingual communication
- Team leadership
- Operations oversight
- Schedule development
Timeline
Assistant Manager
Dollar Tree
05.2023 - 07.2024
Operations Administrator
FedEx
11.2021 - 03.2023
Some College (No Degree) - Liberal Arts
Moraine Valley Community College