Jaelynn Peralta
Blue Island,IL
Summary
Dependable and motivated professional with experience in customer service and leadership as a former General Assistant Manager at Jimmy John's. Currently developing skills in dental front desk operations, including scheduling, insurance verification, and patient communication. Strong multitasking, organization, and customer service skills with a positive attitude and willingness to grow. A commitment to making others comfortable. "If you see someone without a smile, give them one of yours :)" -Dolly Parton
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Dental Aesthetics & Wellness Center
Palos Hills, IL
01.2026 - Current
- Managed patient scheduling and appointment confirmations to optimize daily operations
- Verified dental insurance eligibility and benefits for patients
- Answered phone calls, collected copays, processed payments, and maintained patient records
- Assisted patients with treatment estimates, insurance breakdowns, and financing options
Assistant General Manager
Jimmy John's
Alsip, IL
06.2018 - 04.2026
- Assist higher management in daily store operations
- Efficiently communicate with customers to execute and handle complaints
- Train new hires and enforce company policies
- Maintain food safety standards and a clean working environment
Education
High School Diploma -
Dwight D. Eisenhower High School
Blue Island, IL05.2020
Skills
Fluent English
Basic Spanish
Leadership Capabilities
Organization and Cleanliness
Computer literacy and Adaptability
Insurance Verification and Data Entry
References
Jesus Herrera Jr.
Jimmy John's
Former Coworker
Phone
708-800-9891
Jaymes Crowder-Acres
Jimmy John's
Former Jimmy John's General Manager
Phone
312-866-6853
Timeline
Front Desk Receptionist
Dental Aesthetics & Wellness Center
01.2026 - Current
Assistant General Manager
Jimmy John's
06.2018 - 04.2026
High School Diploma -
Dwight D. Eisenhower High School