Jaden Egan
Huntley
Summary
Driven professional with a proven track record in patient safety management and crisis intervention, honed at Pioneer Center for Human Services. Excelled in developing supportive client relationships and implementing therapeutic activities, enhancing patient well-being. Skilled in clinical documentation and behavior management, consistently delivering compassionate care and promoting security.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Pioneer Center for Human Services
01.2023 - Current
- Supervise clients in home, and assist with life skills
- observed assigned clients' behaviors and interactions
- Applied de-escalation and limit-setting techniques to promote client cooperation.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted in development of therapeutic activities for patients.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Restaurant Server
The Walnut Speakeasy
03.2021 - Current
- Stayed up-to-date on menu changes to help customers make food choices.
- Cultivated warm relationships with regular customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Restaurant Hostess
Lou Malnatis Pizzeria
09.2019 - 12.2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.
Education
No Degree - Social Work
Loyola University Chicago
Chicago, ILNo Degree -
Elgin Community College
Elgin, IL05.2020
High School Diploma -
Hampshire High School
Hampshire05.2019
Skills
- Clinical Documentation
- Medication Administration
- Patient Safety Management
- Behavior Management
- Crisis Intervention
- Crisis Management
Certification
- CPR/First-Aid/AED certification
- Safety Care Specialist
Timeline
Mental Health Technician
Pioneer Center for Human Services
01.2023 - Current
Restaurant Server
The Walnut Speakeasy
03.2021 - Current
Restaurant Hostess
Lou Malnatis Pizzeria
09.2019 - 12.2023
No Degree - Social Work
Loyola University Chicago
No Degree -
Elgin Community College
High School Diploma -
Hampshire High School
- CPR/First-Aid/AED certification
- Safety Care Specialist
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