Summary
Overview
Work History
Education
Skills
Timeline
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Jade Olivarez

Westmont

Summary

Accomplished Senior Operations Supervisor with a proven track record at Penske Logistics, adept in fleet management and incidents management. Excelled in enhancing performance monitoring and fostering strong customer relationships. Demonstrated leadership in driving continuous improvements and team cohesion, achieving significant operational efficiencies.

Overview

13
13
years of professional experience

Work History

Driver Senior Operation Supervisor

Penske
07.2021 - Current
  • Company Overview: Penske Logistics, a leading provider of transportation and logistics solutions for the automotive industry
  • Manage Dispatch
  • Direct report over 86 drivers local/domiciled
  • Driver Orientation Red Carpet
  • Manage driver schedule
  • Coach drivers utilizing SmartDrive
  • Manage fleet of 61 within 4 states
  • Manage Driver Qualification Documentation in insight (AI)
  • Counter Measures
  • Manage freight Recovery
  • Communicate with GM
  • Manage driver HOS logs within Omnitracs/XRS
  • Manage DOT inspections with road side
  • Meet PM Schedules
  • Assist with Inbound and Outbound supervision
  • Aim to meet Metrics and communicate with employees
  • Corrective Counseling Drivers/Dock employees/ Clerks
  • Manage Shuttle process
  • JIT training
  • Manage incidents from start to finish
  • Manage scanning percentages
  • Communicate with leads & OS issues needed to be resolved on dock floor & loads
  • Perform Route Audits
  • Communicate with RXO
  • Experience in Gensuite, CellCom, XRS, Fleet Manager, and HorsePower
  • Maintain training metrics
  • Smith System certified
  • Penske Logistics, a leading provider of transportation and logistics solutions for the automotive industry

Outbound Senior Operation Supervisor

Penske
07.2021 - Current
  • Company Overview: Penske Logistics, a leading provider of transportation and logistics solutions for the automotive industry
  • Managed Operation third shift outbound
  • Direct report over 40 dock employees, 2 dispatch clerks, 5 shuttle drivers, and 2 supervisors
  • Problem solving staffing, operational, and customer issues
  • Communicate with customer GM
  • Communicate with upper management daily shift concerns and health & safety
  • Order Outbound supplies
  • Manage On Time Delivery
  • Manage transportation concerns such as; driver breakdowns, trailer concerns and health & safety
  • Accident/injury reporting
  • Manage daily loading and damage scanning
  • Manage Material Return operation
  • Daily metric reporting
  • Dock route scheduling
  • On boarding dock and dispatch
  • Safety training with drivers
  • Corrective action
  • Penske Logistics, a leading provider of transportation and logistics solutions for the automotive industry

Regional Operation Supervisor

Penske
03.2021 - 07.2021
  • Company Overview: Penske Logistics, a leading provider of transportation and logistics solutions for the automotive industry
  • Regional Supervisor for Bolingbrook, Naperville, Joliet, and Wisconsin Automotive accounts
  • Lead Denver MOPAR Launch
  • Supervise Inbound and Outbound shifts for GM, MOPAR , and Shared Freight accounts
  • Create SOP for operation and Administrative for MOPAR, GM, Shared Freight accounts
  • Train On Boarding Employees on the JES-SOS for Bolingbrook GM account
  • Train Assistant Terminal Manager on the GM account located in Bolingbrook
  • Train Operation Supervisor on the GM account located in Bolingbrook
  • Manage Operation reports for GM and MOPAR accounts
  • Manage Time in ADP
  • Supervise a team of 30 employees
  • Knowledge in Routes and Load times for GM and MOPAR accounts
  • Communicate with Drivers regarding any issues
  • Develop and maintain a professional relationship with management of GM and MOPAR PDC’s
  • Time Management and understanding the need for On Time Delivery (OTD)
  • Certified in Hazardous Material Handling and Shipping (GM Requirement)
  • Perform Internal audits
  • Experience with Countermeasures
  • Experience working with RXO Logistic team to assure all GM Policies are fulfilled
  • Review and sign off on load quality of each outgoing load before departure
  • Nightly Production reports (DDS Whole Seller load quality & Recap)
  • Assure 5S is performed at end of night
  • Penske Logistics, a leading provider of transportation and logistics solutions for the automotive industry

Purchasing Account Manager

Mondelēz International
05.2020 - 03.2021
  • Prepare, analyze, and submit several corporate reports/daily/weekly/ monthly (Executive reporting)
  • Manage Inventory and Material Returns
  • Develop and maintain long-term relationships with vendors
  • Ensure timely and successful delivery according to the needs of the requestor
  • Work closely with Engineering team and Third-Party Facility team to assure compliance, deadlines, and budget being met
  • Direct reporting over shipping and receiving clerk
  • Generate and Manage Purchase Orders from start to finish
  • Liaison between Engineering Team, Third Party Facility team, and Vendors
  • Perform daily Internal audits
  • Schedule and Manage Vendor project to be performed
  • Evaluate suppliers based on cost, selection, service, distribution capabilities and availability
  • Track progress of all shipments and address any problems
  • Assure all projects have a PO before project begins
  • Evaluate and Manage supplier’s performance
  • Manage Invoices using iPay

Executive Admin /Quality Analyst

General Motors
01.2018 - 05.2020
  • Executive reporting
  • Manage Inventory of material returns from dealers
  • Coordinate office events
  • Employee Cash Sales/Return using SAP
  • Purchase and manage shipping supplies/PPE/ office supplies
  • Input bank deposits into corporate banking system using Mainframe database (IMS)
  • Process Special returns 659’s (recall parts, supersession parts, part changes)
  • Run manpower report within People Soft
  • Process manpower/ headcount moves
  • Prepare, analyze, and submit several corporate reports/daily/weekly/ monthly
  • Reconcile lines/ hours for executive management
  • Liaison between Parts distribution Center and third-party transportation company Black Horse
  • Perform Daily Internal audits
  • Assistant to Dealer Liaison shipment inquiries
  • Communicate with dealers any issues with Material Returns, Quality, Shipment issues
  • Schedule and track Dealer shipments
  • Analyze Hazardous Marital forms for all outgoing shipments
  • Manage Material Returns and create Bill of Lading
  • Manage and close open Material Return applications 90 days or older using Tableau (data software)
  • Investigate, analyze, process quality and transportation claims & communicate them to management
  • Quality metric reporting
  • Manage shortage, overage, and Damage Claims
  • Supervise the Dock at the absence of Dock Supervisor
  • Supervise Material Return Department at the absence of Material Return Supervisor (6mth time frame)
  • Cross Trained within Four Core Departments Quality, Material Returns, Dealer Liaison, and Inventory Control

Operations Control

Novolex
07.2017 - 01.2018
  • Trained in GMP
  • Data Entry of daily operations
  • Created and Processed sales and purchase orders for goods, and services
  • Analyze daily operations, WIP Inventory, and Finished Good product
  • Managed office supplies
  • Analyze Bill of Material before processing any transactions
  • PRMS software input to help manage Inventory data
  • Assisted Plant Manager and Supply Chain Manager with projects and problem solving
  • Conducted and Lead of year-end Inventory
  • Trained in OSHA law
  • Worked closely with Quality Department to establish waste Inventory

Materials Analyst and MOPAR Services

International Automotive Components
10.2011 - 07.2017
  • Data Entry of part numbers and BOM into QAD software system
  • Created and processed sales orders and purchase orders
  • Managed and prepared MOPAR order parts according to Parts Requests
  • Identified part numbers and provided descriptions for vendor quoting/ordering
  • Managed overall quality of MOPAR orders
  • Maintained accurate inventory levels
  • Conducted weekly or monthly cycle counts as directed
  • Analyzing the B.O.M very carefully before processing any transactions
  • Oversaw special orders for 29 different locations, shipment/Freight/Customer orders
  • Operated QAD shipping/Receiving/inventory efficiently and accurately
  • Reporting a RDR process whenever there was a discrepancy or a surplus
  • Resolved service issues in a timely manner, including coordinating and processing
  • Dispute violations within the Chrysler system regarding special orders to maintain a spectacular delivery score
  • Received incoming shipments and reviewed contents against purchase orders for accuracy
  • Data entry in QAD software for the purpose to manipulate inventory data to produce reports for Production/Inventory

Education

BBA - Business

University of Phoenix
Tempe, AZ
08-2018

Skills

  • Performance monitoring
  • Incidents management
  • Health and safety compliance
  • Customer relationship management
  • Business intelligence
  • Continuous improvements
  • Troubleshooting and problem solving
  • Onboarding and orientation
  • Team leadership
  • XRS
  • CellCom/ Fleet Manager
  • Smith System
  • Fleet Management
  • Counter Measure

Timeline

Driver Senior Operation Supervisor

Penske
07.2021 - Current

Outbound Senior Operation Supervisor

Penske
07.2021 - Current

Regional Operation Supervisor

Penske
03.2021 - 07.2021

Purchasing Account Manager

Mondelēz International
05.2020 - 03.2021

Executive Admin /Quality Analyst

General Motors
01.2018 - 05.2020

Operations Control

Novolex
07.2017 - 01.2018

Materials Analyst and MOPAR Services

International Automotive Components
10.2011 - 07.2017

BBA - Business

University of Phoenix

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Jade Olivarez