Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jada Pride

Chicago

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Security Officer

Allied Universal
06.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.

Shift Supervisor

Epic Burger
03.2023 - 06.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Crew Team Member

Epic Burger
03.2022 - 03.2023
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.

Barista

THE HUMAN BEAN
06.2021 - 07.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Crew Member

Tri-M Post
07.2019 - 05.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Intern

C.A.F.E
06.2018 - 07.2018
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Education

Associate's degree - Psychology

Malcolm X College
Chicago, IL

High school diploma -

Lawrence North High School
Indianapolis, IN
06.2021

Skills

  • Food Service
  • Cash Handling
  • Math
  • Customer service
  • POS System
  • Managerial
  • Communication skills
  • Teamwork

Certification

CPR Certification, 05/01/24, 05/01/26

Timeline

Security Officer

Allied Universal
06.2024 - Current

Shift Supervisor

Epic Burger
03.2023 - 06.2024

Crew Team Member

Epic Burger
03.2022 - 03.2023

Barista

THE HUMAN BEAN
06.2021 - 07.2021

Crew Member

Tri-M Post
07.2019 - 05.2021

Intern

C.A.F.E
06.2018 - 07.2018

Associate's degree - Psychology

Malcolm X College

High school diploma -

Lawrence North High School

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Jada Pride