Jada Palmer
Moline
Summary
Dynamic server with extensive experience at Geneseo Brewing Co, excelling in customer service and employee training. Proven ability to enhance guest satisfaction through effective feedback collection and conflict resolution. Skilled in time management and team collaboration, ensuring seamless operations and memorable dining experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Geneseo Brewing Co
Geneseo
08.2024 - Current
- Prepared checks, itemizing total meal costs and taxes.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Explained menu items, describing ingredients and cooking methods upon request.
- Trained new employees on restaurant procedures and plating techniques.
Server
Happy Joe's Pizza
Coal Valley
03.2022 - 07.2024
- Served food and beverages to patrons and confirmed complete orders.
- Greeted guests and provided menus.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Education
High School Diploma -
Moline High School
Moline, IL05-2024
Some College (No Degree) - Associates in Arts
Black Hawk College
Moline, ILDental Assisting Technologies
Moline, ILSkills
- Employee training
- Customer service
- Team collaboration
- Feedback collection
- Attention to detail
- Time management
- Problem solving
- Conflict and complaint resolution
Certification
dental assisting certificate
Timeline
Server
Geneseo Brewing Co
08.2024 - Current
Server
Happy Joe's Pizza
03.2022 - 07.2024
High School Diploma -
Moline High School
Some College (No Degree) - Associates in Arts
Black Hawk College
Dental Assisting Technologies
Similar Profiles
Owen ReedOwen Reed
Philanthropy Chair at Sigma Nu Chi at SUNY GeneseoPhilanthropy Chair at Sigma Nu Chi at SUNY Geneseo
Mia GeigerMia Geiger
EMT-B at Geneseo Fire DepartmentEMT-B at Geneseo Fire Department
Logan CorganLogan Corgan
Community Center Manager at Geneseo Park DistrictCommunity Center Manager at Geneseo Park District
Melissa MeltonMelissa Melton
Team Lead at Deere & Co Accounts Payable Shared ServicesTeam Lead at Deere & Co Accounts Payable Shared Services
JACOB BOGDANJACOB BOGDAN
Food Service Worker at Arby'sFood Service Worker at Arby's