Jacquisha Johnson
Granite City
Summary
Resourceful Material Coordinator known for high productivity and efficient task completion. Specialize in inventory management, procurement processes, and logistic coordination. Excel in time management, problem-solving, and teamwork to ensure smooth operations and project success.
Overview
20
20
years of professional experience
Work History
Material Coordinator
PCSI
Granite City
07.2024 - Current
- Coordinated material supply and inventory management for various projects.
- Monitored stock levels to ensure timely availability of essential materials.
- Liaised with suppliers to facilitate order placement and delivery schedules.
- Assisted in tracking shipment logistics and resolving delivery issues promptly.
- Maintained accurate records of inventory transactions and material usage.
- Maintained accurate records of all incoming and outgoing shipments.
- Stored material in designated areas to ensure stock rotation and efficient retrieval.
Behavioral Health Technician
Gateway Regional Medical Center
Granite City
10.2021 - 12.2024
- Worked with mental patients on a day to day while building a trusting rapport.
- Assisted patients with daily living activities and personal care needs.
- Maintained accurate patient records and documentation per facility guidelines.
Customer Service Representative
Sykes/Microsoft
Granite City
01.2016 - 01.2017
- Talked to customers over the phone, email, online chat or social media to resolve their questions or concerns.
- Maintained and updated customer information as necessary.
- Calmly attempted to resolve and de-escalate any issues.
Customer Service Sales Representative
CHARTER COMMUNICATIONS
Town and Country
03.2014 - 09.2015
- Demonstrated products and services to existing/potential customers and assisted them in selected those best suited to their needs.
- Identified advantages and compared products/services.
Customer Service Representative
AMERICAN WATER
Alton
05.2011 - 02.2014
- Provided world class customer service at all times to customers.
- Maintains customer records by updating account information; managed length of calls.
Customer Service Representative
ATT-REALTIME RESULTS
St. Louis
11.2008 - 03.2010
- Answer any incoming phone calls within 10 seconds and assist with that call as efficiently as possible.
- Multi-task a variety of responsibilities at once, while maintaining the highest degree of quality to their customers.
Receiving Associate
Wal-Mart
Glen Carbon
05.2008 - 11.2008
- Display and gather inventory.
- Organize and distribute out merchandise.
- Clean and keep items presented neatly and nice.
Secretary/Assistant/Tax Representative
JAL Tax Service
Granite City
09.2005 - 04.2008
- Scheduled appointments, gave information to callers and took dictation.
- Applied principles of accounting to analyze financial information and prepare financial reports with the help of the tax accountant.
Education
Education
Greenville College
Greenville, IL01.2026
Diploma -
Granite City High School
Granite City, IL01.2006
Skills
- Typing 76 wpm
- High pressure environment
- Computer systems and software
- Encouraging others
- Developing rapport
- Self-starting
- Goal-oriented
- Strategist
- Confidence
- Perseverance
- Excellent communication
- Interpersonal skills
- Organizational skills
- Classroom management
References
Available upon request
Volunteer Experience
Special Olympics, Annually
Timeline
Material Coordinator
PCSI
07.2024 - Current
Behavioral Health Technician
Gateway Regional Medical Center
10.2021 - 12.2024
Customer Service Representative
Sykes/Microsoft
01.2016 - 01.2017
Customer Service Sales Representative
CHARTER COMMUNICATIONS
03.2014 - 09.2015
Customer Service Representative
AMERICAN WATER
05.2011 - 02.2014
Customer Service Representative
ATT-REALTIME RESULTS
11.2008 - 03.2010
Receiving Associate
Wal-Mart
05.2008 - 11.2008
Secretary/Assistant/Tax Representative
JAL Tax Service
09.2005 - 04.2008
Education
Greenville College
Diploma -
Granite City High School