Jacquelyn Price
Bushnell,IL
Summary
Strategic-thinking leader with proven ability to quickly adapt to environmental changes. Pursuing role in Community College setting to help today's learners and industries make an impact on individuals, families, communities, and entities beyond the local region.
Overview
31
31
years of professional experience
Work History
Director, Student Development and Success Center
Western Illinois University
05.2024 - Current
- Oversee 4 functional areas within department (Student Development, Health Education, Disability Resources, Outreach) that provide direct student support averaging 1,500+ cases per month
- Integral member of Emergency Consultation Team and Threat Assessment Team
- Staff liaison to Council on Admission, Graduation, and Academic Standards
- Spearheaded University creation of training and professional development programs for industry partners
- Manage AI-driven chatbot data to ascertain student welfare and perception of University initiatives
- Member of TRIO SSS application team
- Writer and recipient of Chicago Public Schools grant to better acclimate urban students to a rural environment
- Procured Mental Health Early Action on Campus grant for students' relaxation room
- Reduced budgetary expenditures by effectively conducting process and procedure reviews for workflow efficiencies, sources of waste, and opportunities for collaboration
- Act as University liaison regarding student academically-related matters
- Lead a staff of 3 professional, 7 graduate assistants, and 9 student workers, maximizing each employee's individual strengths and guiding growth in areas for improvement
ADJUNCT FACULTY, LAW ENFORCEMENT AND JUSTICE ADMINISTRATION
Western Illinois University
08.2021 - 08.2024
- Teach two sections of online, upper-level Quantitative Statistics and Analysis each Fall semester and one in each Spring semester
- Responsible for building and updating course each term
- Teach approximately 75 students per semester
DIRECTOR, STUDENT OUTREACH AND SUPPORT
Western Illinois University
01.2023 - 05.2024
- Build support systems for students based on historical and trending data to retain students and promote use of campus and local community resources
- Partner with campus departments to increase collaborative efforts in the best interest of external and internal stakeholders
- Building online center of training excellence to answer current student and local industry needs for education, training, and credentialing
- Analyze institutional retention and persistence data for presentation to Board of Trustees and development of programs to best support University programs and students
- Deliver presentations to small and large groups regarding use of vendor materials and grant rewards
ASSOCIATE DIRECTOR, RETENTION INITIATIVES
Western Illinois University
03.2021 - 01.2023
- Collect, analyze, and report on institutional data that affect enrollment and retention
- Serve on various committees to enhance the student experience at WIU
- Provide direct support to Executive Director of Retention Initiatives
- Manage caseload of both academic and care referrals of student concerns
- Liaison to Veterans Resource Center for military-affiliated student concerns
ASSOCIATE TO THE PRESIDENT
Western Illinois University
03.2020 - 03.2021
- Oversee administrative, operational, and financial affairs of Office of the President
- Supervise President’s schedule
- Serve as liaison to the President to address inquiries, questions, concerns, or requests on behalf of the President
- Provide administrative support to the Board of Trustees
DIRECTOR OF ECONOMIC DEVELOPMENT
Wiregrass Georgia Technical College
11.2017 - 03.2020
- Assist area (11 counties) organizations in developing their workforce through education and training
- Research, build, and deliver customized trainings to local industries according to their needs and products ranging from Lean Six Sigma Green Belt to soft skills
- Responsible for maintaining American Heart Association Training Center status as the Training Center Coordinator
- Manage GaTAPP protocol; program for those with degrees to earn teacher certification
- Serve on several local committees related to workforce, community relationships, and education
- Hired, trained, and supervised Economic Development Staff and adjunct staff
ASSOCIATE DEAN, BUSINESS EDUCATION/ ARTS & SCIENCES
Wiregrass Georgia Technical College
05.2015 - 11.2017
- Provided oversight on classroom management for 40 faculty members
- Assisted Dean in hiring, professional development, and disciplinary issues with faculty
- Designed course schedules, enabling students to complete courses of study in a timelier manner, increasing graduation rates for all Business Education programs
- Worked with Advising and Retention Center in incorporating new software to make communication with students more effective and transparent
- Taught 6 various Management courses per semester including Collective Bargaining, Human Resources, and Employment Law
- Taught Lean Six Sigma for Economic Development Department
SUBSTITUTE TEACHER
Otsego County School System
09.2006 - 10.2009
- As needed, short- and long-term teaching for grades Pre K – 12
- Frequently called upon for long-term guest teaching due to ability to connect with students and faculty
- Responsible for delivering pre-written lesson plans or devising own based on FT teacher recommendations
CORPORATE TRAINER
Rosecrance Health Network
11.2001 - 04.2003
- Built training program for large, multi-faceted addictions and criminal justice network
- Developed training materials and classes for all levels/positions of employees in all affiliates
- Served as liaison from Sr
- Vice President to all training and human resources needs
ADDICTIONS COUNSELOR
Rosecrance on Harrison
10.2000 - 11.2001
- Conducted assessments, individual and group therapy for inpatient and outpatient
- Maintained records IAW JCAHO and Medicare medical chart requirement
- Met with referral sources and adjunct therapists monthly
- Ensured safe environment for women and women with children to receive needed help in overcoming addictions, connecting them with resources to increase likelihood of successful recovery
- Linked clients with appropriate social services according to their unique needs
- Met weekly with multi-disciplinary treatment team
INSTRUCTOR, MENTAL HEALTH SERVICES
United States Air Force
05.1996 - 11.1999
- Trained approximately 350 mental health technicians for USAF medical corps
- Taught psychological aspects such as disorders, care for mental health needs, ancillary services, testing materials, as well as military readiness and emergency medical care
- Worked with team to author tests, student manuals, teaching manuals, and quizzes for school curriculum
- Responsible for delivering training and making ultimate hiring/reclassification decisions for each class as direct supervisor
MENTAL HEALTH TECHNICIAN
United States Air Force
11.1993 - 05.1996
- Participated in team-approach individual and group counseling for mental health clients in inpatient setting
- Pioneered Inpatient Mental Health Social Work Internship to assist social worker in client case load
- Maintained psychiatric charts IAW JCAHO and Air Force requirements
Education
PhD - Industrial/Organizational Psychology
CAPELLA UNIVERSITY
Minneapolis, MN01.2025
Masters - Management, Human Resource Management
UNIVERSITY OF PHOENIX
Indianapolis, IN01.2006
Associates Degree - Human Resource Management, Allied Health, Instructional Systems Technology
COMMUNITY COLLEGE OF THE AIR FORCE
Montgomery, AL01.1998
Bachelor - Social Work, Public Health Education
WESTERN ILLINOIS UNIVERSITY
Macomb, IL01.1992
Skills
- Microsoft Office
- Google Suite
- Critical Thinking
- Statistical Analysis
- Collaboration
- Communication
- Change management
Accomplishments
Lean Six Sigma Certified Green Belt (currently recertifying) and Lean Six Sigma Certified Black Belt
Achieved 100% accounted-for contacts with students by introducing a contract-tracking sheet which has been adopted by colleagues
Led Bowlio for Polio Rotary event which resulted in the highest attendance and fundraising in the history of that event
Professionalorganizations
- Western Illinois University Civil Service Employee Council, President, 06/01/23, present
- Ellucian Colleague Western Illinois University Implementation Team, Member, Current
- Slate Western Illinois University Implementation Team, Member, Current
- Western Illinois University Employee Development Committee, Member, Current
- Western Illinois University Policy Review Committee, Member, Current
- Western Illinois University First Year Advising Director Search, Chair, 2023
- Macomb Centennial Morning Rotary, Macomb, IL, Member, 11/01/20, Current
- Macomb Centennial Morning Rotary, Youth Services Committee, Chair, 07/01/21, 01/01/23
- Annual PERSIST (EdSights) presenter on use of retention data, Presenter, Current
- Labor, Education, and Workforce Committee Member, South Georgia Region, 2018, 2020
- Brooks County High School CTAE Board Member, 2019, 2020
- South Georgia Employers Committee, 2017, 2020
- American Society of Quality, Certified Six Sigma Green Belt, 2019, Certified Six Sigma Black Belt, 2019
Timeline
Director, Student Development and Success Center
Western Illinois University
05.2024 - Current
DIRECTOR, STUDENT OUTREACH AND SUPPORT
Western Illinois University
01.2023 - 05.2024
ADJUNCT FACULTY, LAW ENFORCEMENT AND JUSTICE ADMINISTRATION
Western Illinois University
08.2021 - 08.2024
ASSOCIATE DIRECTOR, RETENTION INITIATIVES
Western Illinois University
03.2021 - 01.2023
ASSOCIATE TO THE PRESIDENT
Western Illinois University
03.2020 - 03.2021
DIRECTOR OF ECONOMIC DEVELOPMENT
Wiregrass Georgia Technical College
11.2017 - 03.2020
ASSOCIATE DEAN, BUSINESS EDUCATION/ ARTS & SCIENCES
Wiregrass Georgia Technical College
05.2015 - 11.2017
SUBSTITUTE TEACHER
Otsego County School System
09.2006 - 10.2009
CORPORATE TRAINER
Rosecrance Health Network
11.2001 - 04.2003
ADDICTIONS COUNSELOR
Rosecrance on Harrison
10.2000 - 11.2001
INSTRUCTOR, MENTAL HEALTH SERVICES
United States Air Force
05.1996 - 11.1999
MENTAL HEALTH TECHNICIAN
United States Air Force
11.1993 - 05.1996
Masters - Management, Human Resource Management
UNIVERSITY OF PHOENIX
Bachelor - Social Work, Public Health Education
WESTERN ILLINOIS UNIVERSITY
PhD - Industrial/Organizational Psychology
CAPELLA UNIVERSITY
Associates Degree - Human Resource Management, Allied Health, Instructional Systems Technology
COMMUNITY COLLEGE OF THE AIR FORCE
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