Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Valadez

Chicago,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Ramp Agent

Southwest Airlines
09.2021 - Current
  • Guided aircraft into and out of parking positions using hand signals.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags.
  • Connected electrical power unit and hoses to aircraft.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.

Merchandiser

Great Lakes Coca-Cola
04.2015 - 09.2021
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Verified products appeared at correct locations in proper quantities.
  • Established strong vendor relationships to maintain and support business.
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Greeted customers and directed to requested products.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Greeted store customers and discussed needs.

Clerk

CVS Pharmacy
05.2013 - 04.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Order Filler

Autowares Of Illinois
10.2009 - 05.2013
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Checked inventory and selected products from specific locations based upon availability.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.

Education

High School Diploma -

Jane Addams High School
Chicago, IL
06.2010

Skills

  • Flexible and Adaptable
  • Time Management
  • Customer Relations
  • Decision-Making
  • Calm Under Pressure
  • Cultural Awareness
  • Team building
  • Problem-Solving

Timeline

Ramp Agent

Southwest Airlines
09.2021 - Current

Merchandiser

Great Lakes Coca-Cola
04.2015 - 09.2021

Clerk

CVS Pharmacy
05.2013 - 04.2015

Order Filler

Autowares Of Illinois
10.2009 - 05.2013

High School Diploma -

Jane Addams High School

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Jacqueline Valadez