Jacqueline Lira
Markham
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
1
1
Certification
2
2
years of post-secondary education
11
11
years of professional experience
Work History
Sales Associate
CosmoProf
Tinley Park
02.2024 - Current
- Processed sales transactions and handled cash register operations.
- Assisted customers with product selection and recommendations.
- Helped customers find specific products, answered questions, and offered product advice.
- Educated customers on product usage and benefits.
- Maintained inventory levels and organized product displays.
- Conducted regular stock checks and replenished shelves accordingly.
- Collaborated with team members to achieve store goals.
- Trained new associates on store policies and procedures.
- Handled customer complaints in a professional manner.
Team Member
Dunkin' Donuts
Oak Forest
06.2015 - 02.2020
- Assisted customers with menu selections and provided exceptional service.
- Prepared and served beverages following company standards and recipes.
- Monitored food safety practices to ensure compliance with health regulations.
- Maintained cleanliness of dining area, kitchen, and equipment throughout shifts.
Education
1,500 Hour Completion - Cosmetology
Capri Beauty College
11.2023 - 10.2025
Hillcrest High School
Country Club Hills, ILSkills
- Sales techniques
- Customer service
- Inventory management
- Cash handling accuracy
- Visual merchandising
- Team collaboration
- Relationship building
Certification
- Cosmetology license
Timeline
Sales Associate
CosmoProf
02.2024 - Current
1,500 Hour Completion - Cosmetology
Capri Beauty College
11.2023 - 10.2025
Team Member
Dunkin' Donuts
06.2015 - 02.2020
Hillcrest High School