Jacqueline Lewis
Chicago
Summary
Proven leader with a track record of enhancing team productivity and fostering inclusive environments at Urban Air. Excelled in people management and complex problem-solving, significantly improving team dynamics and performance. Skilled in mentoring and safety, adept at building strong relationships and prioritizing work to achieve goals.
Personable and organized professional with talent for fostering teamwork and motivating team members to achieve common goals. Possesses strong problem-solving abilities and effective communication skills essential for driving team performance and project completion. Committed to creating collaborative atmosphere to enhance productivity and deliver impactful results.
Overview
2
2
years of professional experience
Work History
Team Leader
Urban Air
01.2024 - 07.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Team Member
Culver's Restaurant
05.2022 - 08.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
High School Diploma -
Oswego East High School
Oswego, IL05-2024
Skills
- Teamwork and collaboration
- Attention to detail
- Team motivation
- People management
- Staff training
- Work Planning and Prioritization
- Complex Problem-solving
- Goal setting
- Overseeing daily activities
- Mentoring
- Safety
- Relationship building
Timeline
Team Leader
Urban Air
01.2024 - 07.2024
Team Member
Culver's Restaurant
05.2022 - 08.2022
High School Diploma -
Oswego East High School
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