Jacqueline Diaz

I started working here as a college student. I learned how to create an environment that people want to walk into, and I began to grow more as an employee.

• Monitored staff performance to ensure quality standards were met.
• Delegated tasks to multiple employees while maintaining efficient workplace.
• Ensured compliance with health and safety regulations to provide a safe workplace.
• Managed inventory and supplies to ensure materials were available when needed.
• Identified needs of customers promptly and efficiently.
• Ensure that money is accounted for, and safely put away.
• Welcome, customers, and create a warm environment for all.

I began to work here to gain more experience and change my work environment and pace.

• Prioritized and organized tasks to efficiently accomplish service goals.
• Assisted with customer requests and answered questions to improve satisfaction.
• Worked effectively in team environments to make the workplace more productive.
• Worked closely with customers to create a great experience.

I was hired here as a young high school student, trying to become more accountable and responsible before going to college.

• Kept the lobby and back of the store clean, neat, and presentable.
• Work in a team environment.
• Answered phones and worked the register.
• Help to upsell consumer products.
• Provide good, effective customer service.