Jacobo Rosales
Mundelein,IL
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Titan Security
Deerfield, IL
10.2024 - Current
- Monitored premises to prevent unauthorized access and ensure safety protocols were followed.
- Conducted regular patrols to identify potential security risks and maintain a secure environment.
- Responded promptly to alarm activations and incidents, coordinating with law enforcement as needed.
- Documented daily activities and incidents in detailed reports for management review.
- Assisted in training new security personnel on operational procedures and emergency response protocols.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Target Team Member
Target
Vernon Hills, IL
08.2022 - 07.2023
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Operated cash registers efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained organized sales floor by restocking merchandise and arranging displays strategically.
- Collaborated with team members to achieve daily operational goals and maintain store cleanliness.
- Trained new hires on store policies, procedures, and customer service standards effectively.
Deli Worker
Jewl Osco
Mundelein, IL
08.2021 - 06.2022
- Prepared deli products according to health and safety standards.
- Assisted customers with product selection and special orders.
- Maintained cleanliness of work area, ensuring compliance with sanitation guidelines.
- Collaborated with team to optimize inventory management and reduce waste.
- Trained new staff on operational procedures and customer service excellence.
- Promoted a positive work environment through effective communication and collaboration with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
High School Diploma -
Mundelein High School
Mundelein, IL05.2021
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Following instructions
- Flexible schedule
Certification
Perc card
Languages
Spanish
Limited Working
Timeline
Security Officer
Titan Security
10.2024 - Current
Target Team Member
Target
08.2022 - 07.2023
Deli Worker
Jewl Osco
08.2021 - 06.2022
High School Diploma -
Mundelein High School