Jacob Wornech

1. Experienced in high-stress environments, successfully completed two projects at Ort Hermelin College and high school.

2. Attended a Tele-Communication Course in the Hoshen Unit, gaining knowledge about technology such as networks, multiplexers, and telephone switchboards.

3. Completed two years of college in Practical Engineering in Electronics from Ort Hermelin before joining the army.

4. In the military service, excelled as a Team Leader and monitored the unit's system's well-being database programs.

5. Prioritized soldiers' well-being and ensured their humanitarian needs were met.

6. With 2.5 years of experience in the IDF as, i was proficient in resolving customers' technical issues quickly and effectively.

7. Dedication to exceeding client expectations evident through commitment to verifying satisfactory resolutions for every submitted ticket.

8. Maintains positive communications even in stressful situations and can leverage deep technical knowledge and amiable personal interactions to provide superlative technical responses.

• During high school, I received multiple awards for academic excellence despite coming from a low-income family. I worked hard to improve my grades and focused on my studies. All of these accomplishments showcased my high motivation and skills.
• During my 3.5 month communication course at the Hoshen unit, I experienced significant pressure due to the high volume of coursework and the frequency of examinations. The exams, which were administered twice weekly, required a high level of performance to achieve success. Additionally, I was tasked with maintaining the rigorous routines of both a soldier and a student. However, I was able to successfully navigate these challenges due to my highly developed learning and disciplined skills.
• While serving in the military, I worked as a shift manager in the Hoshen unit. As a shift manager, I was responsible for overseeing the daily operations of the entire unit. This included delivering exceptional B2B service to customers and managing projects aimed at upgrading the unit's systems. My role also required me to demonstrate my adaptive learning and highly skilled support abilities.

• During high school, I received the Presidential Award for being in the top 70 students in the country in 2018.