Jacob Villas
Bolingbrook
Summary
Responsible and self-driven student with excellent time management skills and is a team player in the work environment. My educational and life focus is to work in the social and behavioral sciences department, solely focusing on social work in a hospital environment. I love interacting with people and I pride myself on having an empathetic and caring mindset. I plan to bring these skills and more to the patients, visitors and staff I will interact with daily.
Overview
3
3
years of professional experience
Work History
Retail Team Member
Panera Bread
Bolingbrook
10.2023 - 08.2025
- Prepared food items according to company standards and safety guidelines.
- Maintained cleanliness of service areas, dining spaces, and preparation stations.
- Stocked supplies and organized inventory to support daily operations.
- Delivered exceptional customer service by addressing concerns and feedback promptly.
- Collaborated with team members to ensure efficient service during peak hours.
- Followed recipes and food safety procedures to maintain quality standards.
- Greeted customers and provided assistance to them in the store.
Team Member
Wilderness Falls Mini Golf
Bolingbrook
12.2022 - 06.2023
- Handled cash, credit, and debit transactions accurately and responsibly.
- Collaborated with team members to manage inventory levels effectively.
- Trained new cashiers on procedures and best practices for customer service.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Used exceptional customer service skills to satisfy needs.
- Developed strategies for improving customer service operations.
- Ensured proper customer service standards were met.
Education
High School Diploma -
Bolingbrook High School
Bolingbrook, IL05-2025
Some College (No Degree) - Social and Behavioral Sciences
Joliet Junior College
Joliet, ILSkills
- Good social skills and creativity
- Self-driven focused on time management
- Goal-oriented mindset
- Provides individual customer service
- Teamwork and collaboration
- Flexible schedule availability
- Shows hospitality and accommodation
- Excellent at solving problems and being adaptable
Affiliations
- High school baseball player + Senior Varsity Captain
- Former Boy Scout
- Church youth group leader (worked with teens on church retreats, bible study meetings, and much more!)
Languages
English
Native/ Bilingual
Spanish
Professional
Accomplishments
- Team lead/shift leader at Panera
Timeline
Retail Team Member
Panera Bread
10.2023 - 08.2025
Team Member
Wilderness Falls Mini Golf
12.2022 - 06.2023
High School Diploma -
Bolingbrook High School
Some College (No Degree) - Social and Behavioral Sciences
Joliet Junior College
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