Jacob Stack

Worked with crew members to ensure safe and effective turns of planes while following all safety procedures.

Ensured planes go out safely and on time.

Pushed planes out following all procedures and safely

• Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
• Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
• Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
• Inspected pool equipment and verified proper functionality to maintain safety standards.
• Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
• Tested and balanced pool water to maintain safe and healthy swimming environment.
• Ensured client retention with consistent delivery of high-quality pool maintenance services.
• Assembled and disassembled filters for pool openings, closings and repairs.
• Enhanced customer satisfaction by promptly addressing and resolving any pool-related issues or concerns.
• Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
• Assisted new team members in learning proper techniques for various maintenance tasks, contributing to their professional development.
• Demonstrated courtesy, respect and professionalism to promote company values and customer care.
• Increased operational efficiency by maintaining an organized inventory of chemicals, tools, and equipment needed for various tasks.

• Trained new team members with positive reinforcement and respectful, encouraging coaching.
• Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
• Improved barista skills through one-on-one training sessions and practical demonstrations.
• Taught proper procedures and strategies for success to new employees.
• Trained new employees in groups and in one-on-one scenarios.
• Promoted upselling techniques among baristas for increased sales of food items and specialty drinks.
• Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
• Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
• Consistently met or exceeded monthly sales targets through exceptional customer service and proactive selling techniques.
• Developed customized training programs tailored to individual barista needs and skill levels.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
• Monitored safety of guests in and around swimming pool.
• Provided friendly customer service to guests and addressed concerns.
• Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
• Attentively monitored swimmers to identify distress.
• Responded to emergency situations in a timely, efficient manner.
• Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
• Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
• Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.