Summary
Work History
Education
Timeline
Generic

Jacob Rosen‬‏

Azor

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Technical Engineer  in the IAF

IDF
1971 - 1979
  • Completed scheduled services and installations, preventive maintenance and calibration.
  • Performed troubleshooting on hardware and software issues in a timely manner.

Manager of the Advance Composite Manufacturing  En

IAI Engineering Div.
Lod
1979 - 1985
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.

Manufacturing Engineer

Boeing
Seattle
1985 - 1986
  • Developed and implemented manufacturing process improvement initiatives to increase efficiency and reduce downtime.
  • Performed root cause analysis on various production issues and developed corrective actions plans.
  • Developed detailed documentation for all processes including Standard Operating Procedures.

Manager of the Advance Composite ME Group

IAI Commercial Devision
Lod
1987 - 1991
  • Monitored staff performance and addressed issues.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Created and managed budgets for travel, training and teambuilding activities.
  • Analyzed business performance data and forecasted business results for upper management.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.

Managing Development Programs

IAI military Div.
Lod
1992 - 2016
  • Organized professional development workshops for staff members responsible for developing new programs.
  • Monitored vendor contracts related to program initiatives and ensured timely payment of invoices.
  • Created reports summarizing activities related to project milestones, costs, and outcomes.
  • Developed training materials for staff members involved in program initiatives.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Created effective business plans to focus strategic decisions on long-term objectives.

Consulting in the Advance Composite

FBM
Kiriat Gat
2017 - 2021
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.
  • Supported team members during peak periods by providing additional assistance at the checkout counter.
  • Assessed customer needs by asking questions about their preferences or requirements.
  • Provided product knowledge and expertise to customers in order to increase sales.
  • Assisted with training new associates on customer service and sales techniques.

Education

Bachelor of Science - Aeronautical Engineering

Technion
Haifa
06-1971

Timeline

Technical Engineer  in the IAF

IDF
1971 - 1979

Manager of the Advance Composite Manufacturing  En

IAI Engineering Div.
1979 - 1985

Manufacturing Engineer

Boeing
1985 - 1986

Manager of the Advance Composite ME Group

IAI Commercial Devision
1987 - 1991

Managing Development Programs

IAI military Div.
1992 - 2016

Consulting in the Advance Composite

FBM
2017 - 2021

Bachelor of Science - Aeronautical Engineering

Technion

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Jacob Rosen‬‏