Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Excellent at working with others to create an optimized and well running workplace.
Overview
4
4
years of professional experience
Work History
Teller II
First Mid Bank & Trust
Rockford
10.2022 - 12.2024
Identified opportunities to refer customers to other areas of the bank for additional services.
Reported any operational issues or system problems that occurred during shift promptly.
Handled large volumes of currency quickly and accurately with minimal errors.
Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
Helped facilitate bank acquisition and transition to a new company.
Server
Baker Street Burgers
Rockford
04.2022 - 08.2022
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Provided exceptional service to high volume of daily customers.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Barista
Starbucks
Loves Park
12.2021 - 03.2022
Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Followed health, safety and sanitation guidelines to pass state inspections.
Food and Beverage Associate
Rockford Park District/Sportscore 2
Loves Park
07.2021 - 10.2021
Provided excellent customer service to guests in a timely and professional manner.
Operated cash registers accurately and efficiently during peak business hours.
Worked closely with managers to ensure smooth operations during peak business times.
Crew Member
Portillos
Rockford
07.2020 - 05.2021
Prepared quality products while maintaining portion control and presentation within service goal times.
Restocked kitchen supplies including food products and utensils.
Assisted in the preparation of food items such as sandwiches, salads and pizzas.
Greeted customers upon arrival, provided menus and answered questions regarding menu items.