Jacob Paul Harmison
Mt. Zion
Summary
Motivated Illinois State University student pursuing finance and business related work. Strong background in customer service, teamwork, leadership, and time management with proven responsibility and reliability.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Walgreens
08.2023 - Current
- Engaged customers by greeting them and offering assistance with products and services
- Delivered courteous, friendly, fast, and efficient customer service to ensure a positive shopping experience
- Accurately operated cash register, handling sales, returns, and exchanges
- Assisted customers with product selection and answered questions to resolve issues effectively
- Stocked and organized merchandise while maintaining a clean and safe store environment
- Followed company policies, safety standards, and asset protection procedures
- Consistently met or exceeded customer service expectations
Education
Bachelor's Degree - Finance
Illinois State University
Normal, Illinois05-2029
High School Diploma -
Mt. Zion High School
Mt. Zion, IL05-2025
Skills
- Technical Skills
- Cash register & POS systems
- Inventory stocking and organization
- Google Docs, Google Slides, Google Sheets
- Microsoft Word & PowerPoint
- Email and online systems
- Professional Skills
- Customer service
- Teamwork and collaboration
- Time management
- Reliability and responsibility
- Learning new technology quickly
Timeline
Customer Service Associate
Walgreens
08.2023 - Current
Bachelor's Degree - Finance
Illinois State University
High School Diploma -
Mt. Zion High School