JACLYN WUCHTER, RN, BSN
Frankfort
Summary
Registered Nurse and Account Management professional with 18+ years of healthcare experience and 5+ years supporting reimbursement, access, and provider education in specialty pharmaceutical and office-based settings. Proven ability to educate urology, endocrinology, and primary care practices on coverage, prior authorization to reduce access barriers and improve patient starts. Strong collaborator with Sales Operations, Market Access, and Patient Support/HUB teams. Deep experience navigating medical and pharmacy benefit dynamics, payer policies, and provider office workflows.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Specialty Account Manager
Halozyme Therapeutics
Chicago, IL
08.2025 - Current
- Serve as a field-based account manager supporting testosterone therapy across urology, endocrinology, and primary care practices. Increase New Prescriptions by 14%. Educate providers and office staff on prior authorization requirements, benefit investigations, and payer coverage considerations. Act as a local reimbursement and access resource, navigating medical vs pharmacy benefit pathways. Collaborate cross-functionally with Sales Operations, Market Access, Medical Affairs, and Patient Support/HUB teams. Manage territory planning and account activity using Salesforce CRM.
- Developed strategic account plans to enhance client relationships and drive product adoption.
- Analyzed customer feedback to identify opportunities for service improvements and increase satisfaction levels.
- Utilized CRM software effectively to track client interactions, manage pipeline activities, forecast future revenue opportunities accurately.
- Conducted regular account reviews to assess performance metrics and identify areas for improvement or expansion opportunities.
Senior Clinical Liaison Nurse
Optum Infusion Pharmacy
Denver, CO
04.2021 - 08.2025
- Achieved 109% to growth goal by expanding referrals through provider education. Managed 65+ monthly referrals across multi-state territory. Educated providers on payer requirements and reimbursement-adjacent processes. Partnered with sales and market access teams. President’s Club Winner (2021).
- Facilitated communication between healthcare providers and patients to ensure seamless care transitions.
- Coordinated patient assessments and developed individualized care plans in collaboration with clinical teams.
- Educated patients on medication management and infusion therapy protocols, enhancing treatment adherence.
Physician Advisor
Blackstone Medical Services
Denver, CO
07.2020 - 04.2021
- Achieved 190% of sales plan driving adoption of diagnostic testing across primary care and pulmonology practices. Managed territory and provider relationships in payer-driven environments.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans tailored to individual patient needs.
- Participated in continuous medical education programs to stay current with advancements in medical research and techniques.
- Developed strong rapport with colleagues and staff members, promoting teamwork within the workplace environment.
Bone Marrow Transplant / Oncology Nurse
Children’s Hospital Colorado
Denver, CO
06.2015 - 06.2020
- Provided care to high-acuity oncology patients receiving chemotherapy, biologics, and blood products, ensuring proper dosing and route Given. Collaborated with interdisciplinary teams during rounds and tumor boards.
- Collaborated with multidisciplinary teams to develop individualized care plans for patients and families.
- Educated patients and caregivers on treatment regimens, side effects, and supportive care options.
- Monitored patient vital signs and responses to treatments, adjusting care strategies as needed.
- Mentored junior nursing staff, enhancing skills in pediatric oncology practices and patient communication.
Education
Bachelor of Science - Nursing
Illinois Wesleyan University
Bloomington05-2003
Skills
- Reimbursement & Access Support; Prior Authorization (PA); Medical vs Pharmacy Benefit;
- Urology; Endocrinology; Primary Care; Testosterone Therapy; Provider Education;
- Salesforce CRM; Territory Management
- Customer engagement; Account retention
- Industry networking; Actively listening
- Teamwork and collaboration; Excellent communication
- Customer service; Problem solving
- Time management; Multitasking abilities
- Reliability; Organizational skills
- Team collaboration; Team leadership
- Sales territory management; Clinical educator
Websites
Accomplishments
- Increased NBRx by 14% by introducing consistent verbiage of switch patients, cash pricing, and means to overcome market access challenges.
Certification
Registered Nurse – CO Compact License; BLS Certified
Languages
English
Native or Bilingual
Timeline
Specialty Account Manager
Halozyme Therapeutics
08.2025 - Current
Senior Clinical Liaison Nurse
Optum Infusion Pharmacy
04.2021 - 08.2025
Physician Advisor
Blackstone Medical Services
07.2020 - 04.2021
Bone Marrow Transplant / Oncology Nurse
Children’s Hospital Colorado
06.2015 - 06.2020
Bachelor of Science - Nursing
Illinois Wesleyan University
AWARDS
President’s Club – Optum Infusion Pharmacy (2021); “Remember Me” Award – Excellence in Pediatric Oncology Nursing (2005)