Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jackie Stiles

AURORA,IL

Summary

Dynamic Licensed Insurance Producer with extensive experience at State Farm, excelling in client relationship management and insurance sales. Proven track record of increasing client satisfaction through tailored coverage plans and exceptional service. Skilled in policy adjustment and customer service, fostering strong client connections that drive referrals and business growth.

Insightful Insurance Sales Agent bringing 30 years of insurance product and policy management expertise to growing organization. Focused and analytical with passion for client satisfaction and team goal achievement.

Overview

24
24
years of professional experience

Work History

Licensed Insurance Producer

State Farm
09.2024 - 05.2025
  • Promoted products and services using upselling and other sales strategies.
  • Provided coverage option information to assist clients in protecting assets.
  • Assisted clients during claim submission processes, ensuring all required documentation was completed accurately and submitted in a timely manner.
  • Maintained up-to-date records of client interactions, policy changes, and renewals in the agency management system.
  • Developed comprehensive knowledge of various insurance products, enabling more informed recommendations to clients based on their needs.
  • Increased client satisfaction by providing personalized insurance consultations and recommending tailored coverage plans.
  • Delivered exceptional service during high-pressure situations, such as addressing urgent client concerns or managing large-scale emergencies, maintaining a calm and professional demeanor throughout.
  • Built strong relationships with clients, leading to increased referrals and business growth.
  • Generated quotes and proposals for clients to match individual needs.
  • Met with customers to provide information about available products and policies.

Office Manager

Mary Angarola State Farm Agent (deceased)
08.2014 - 09.2024
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Contributed to the agency''s growth by identifying opportunities for expansion into new markets or product offerings.
  • Assisted clients during claim submission processes, ensuring all required documentation was completed accurately and submitted in a timely manner.
  • Provided comprehensive product knowledge and guidance to help clients on product selection.
  • Followed up promptly with interested clients to close sales.
  • Educated clients on insurance policies and procedures.
  • Analyzed customer needs to provide customized insurance solutions.
  • Calculated premiums and established payment methods for sales.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

Licensed Insurance Producer

Allen Hergenhahn (Retired)
03.2011 - 11.2014
  • Calculated premiums and established payment methods for sales.
  • Educated clients on insurance policies and procedures.
  • Followed up promptly with interested clients to close sales.
  • Provided comprehensive product knowledge and guidance to help clients on product selection.

Licensed Insurance Producer

State Farm Bob McEnroe (Retired)
01.2001 - 03.2012

Education

High School Diploma -

East Aurora High Scholl
Aurora, IL
06-1988

Skills

  • Insurance sales expertise
  • Client relationship management
  • Client service
  • Insurance product expertise
  • Client retention
  • Policy adjustment
  • Customer service
  • Product knowledge

Timeline

Licensed Insurance Producer

State Farm
09.2024 - 05.2025

Office Manager

Mary Angarola State Farm Agent (deceased)
08.2014 - 09.2024

Licensed Insurance Producer

Allen Hergenhahn (Retired)
03.2011 - 11.2014

Licensed Insurance Producer

State Farm Bob McEnroe (Retired)
01.2001 - 03.2012

High School Diploma -

East Aurora High Scholl

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Jackie Stiles