JACKELYN GARCIA
Chicago
Summary
Dynamic Marketing major with a minor in Graphic Design from Trinity Christian College, dedicated to cultivating an engaged and empowering work culture. Possesses six years of experience in customer service, excelling at building and maintaining relationships in fast-paced environments through strong communication and active listening skills. Committed to delivering high-quality service and consistently enhancing customer satisfaction and loyalty. A proactive team player eager to contribute innovative marketing strategies and creative solutions to drive business success.
Overview
7
7
years of professional experience
Work History
Bridal Stylist
Grace + Ivory
01.2024 - Current
- Provide customer service using extensive knowledge of brands and products.
- Recommend bridal gowns based on each customer’s body type and personal taste and budget.
- Engage with customers in a sincere and friendly manner.
- Contribute to maintaining a clean and organized workspace.
- Conduct one-on-one consultations with brides to understand their vision, preferences, and budget.
Hostess/Server
Amor y Tequilla
05.2024 - 08.2025
- Process guest payments accurately using point-of-sale (POS) systems and handled cash, credit card, and gift card transactions.
- Manage customer concerns with professionalism, resolving issues promptly to ensure satisfaction and repeat business.
- Manage reservation systems and walk-in guest flow to optimize seating.
- Coordinate with servers and kitchen staff to ensure amazing service.
- Foster a positive and supportive team atmosphere, helping new team members integrate seamlessly into the restaurant environment.
Marketing Intern
Lakeview Chamber of Commerce
06.2024 - 08.2024
- Assisted in the creation and execution of marketing campaigns aimed at promoting local businesses and community events within Lakeview and Roscoe Village.
- Assisted in organizing and promoting community events, such as networking meetings, festivals, and fundraisers, helping to increase attendance and participation.
- Helped design and distribute monthly newsletters to Chamber members, promoting new business initiatives, events, and other Chamber-related news.
Hostess/Server/Front End Cashier
Garcia’s Restaurant
01.2019 - 01.2023
- Greeted guests as they entered, managed reservations and efficiently assigned tables based on availability and guest preferences.
- Assisted in setting up, clearing, and resetting tables quickly during high-traffic periods to accommodate incoming guests.
- Remained composed and attentive in fast-paced environments, delivering consistent service without compromising guest satisfaction.
- Coordinated with the back-of-house team to ensure that orders were completed correctly and in a timely manner.
- Provided personalized recommendations for menu items, enhancing the dining experience and boosting sales.
Education
Bachelor of Science - Marketing Major, Graphic Design Minor
Trinity Christian College
Palos Heights05.2027
Skills
- Client relationship building
- Appointment scheduling
- Exceptional communication
- Social media promotion
- Complaint resolution
- Client consultation
- Relationship building
- Sales expertise
LANGUAGES
English: Fluent
Spanish: Fluent
Timeline
Marketing Intern
Lakeview Chamber of Commerce
06.2024 - 08.2024
Hostess/Server
Amor y Tequilla
05.2024 - 08.2025
Bridal Stylist
Grace + Ivory
01.2024 - Current
Hostess/Server/Front End Cashier
Garcia’s Restaurant
01.2019 - 01.2023
Bachelor of Science - Marketing Major, Graphic Design Minor
Trinity Christian College