Jack Toups
Des Plaines
Summary
Results-driven Shift Lead with proven expertise in team building, employee training, and customer service. Committed to enhancing operational efficiency and fostering a positive work environment. With experience in the Nasa Lunabotics program at Oakton College.
Overview
4
4
years of professional experience
Work History
Mechanical Lead Engineer
Oakton Lunabotic team
Skokie
08.2025 - Current
- Led design reviews to enhance product functionality and reliability.
- Coordinated cross-functional teams to streamline project workflows and communication.
- Developed prototypes using CAD software for testing and validation purposes.
- Analyzed mechanical systems to identify areas for improvement and optimization.
- Ensured compliance with industry standards during project execution and documentation.
- Facilitated troubleshooting sessions to resolve mechanical issues efficiently.
- Documented all design changes, modifications, and tests conducted during the development process.
- Trained personnel on proper use of equipment used in manufacturing operations.
Shift Lead
Culver's Restaurant
Rosemont
05.2022 - Current
- Supervised daily operations and ensured adherence to safety protocols.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Trained and mentored new team members on service standards.
- Coordinated staff schedules to optimize coverage during peak service times.
- Implemented quality control measures that ensured consistent food preparation and presentation standards.
- Managed inventory levels and organized stock for efficient service.
- Resolved customer complaints with professionalism and empathy, enhancing overall customer satisfaction.
- Led team meetings to discuss performance and share best practices.
- Handled cash register transactions accurately while providing excellent customer service.
- Performed opening and closing procedures such as setting alarm systems, counting money.
Education
Associate of Science - Mechanical Engineering
Oakton
Des Plaines, IL05-2026
Skills
- Project management
- Operational efficiency
- Team building
- Employee training
- Problem solving
- Equipment maintenance
- Technical drawing
Affiliations
Oakton Lunabotics team
Timeline
Mechanical Lead Engineer
Oakton Lunabotic team
08.2025 - Current
Shift Lead
Culver's Restaurant
05.2022 - Current
Associate of Science - Mechanical Engineering
Oakton