Jack Seijo
Chicago
Summary
Experienced Senior Associate driven to optimize processes and streamline operations for team efficiency. Decisive leader with an analytical and flexible approach to solving problems.
Overview
11
11
years of professional experience
Work History
Senior Associate
SmithBucklin
01.2024 - Current
- Collaborated with cross-functional teams to implement process improvements, enhancing operational efficiency and client satisfaction.
- Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
- Collaborated with clients to identify needs, delivering tailored solutions that aligned with organizational goals and objectives.
- Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions.
- Analyzed customer data to identify trends and anticipate customer needs.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Theatre Faculty
Blue Lake Fine Arts Camp
07.2023 - Current
- Implemented effective classroom management techniques to provide safe, calm learning environment.
- Implemented assessment tools to evaluate student progress and adapt teaching methods accordingly.
- Collaborated with faculty on interdisciplinary projects to enrich the educational experience across disciplines.
- Planned lessons to reflect group and individual student needs utilizing creative instruction.
- Exposed students to diverse content to build perspective in drama pedagogy.
- Modeled creative acting styles and techniques encompassing varied history genres and performance techniques.
- Enhanced student performance by incorporating interactive theatre techniques in lesson plans.
- Coached students on stage presence, vocal projection, and physical movement techniques for more dynamic performances.
Screener
DoWhatWorks
01.2024 - 06.2026
- Implemented feedback loops to refine screening processes based on manager input.
- Conducted thorough screenings to assess growth experiments.
- Maintained screening protocols to enhance efficiency and consistency.
Instructor
The Forge Film Acting
09.2023 - 12.2025
- Developed comprehensive lesson plans to enhance student engagement and learning outcomes.
- Facilitated workshops focused on skill development and personal growth for diverse learner groups.
- Collaborated with educational teams to refine curriculum based on emerging trends and learner needs.
- Boosted student performance by providing individualized support and targeted feedback.
Theatre Teacher
Paramount School of the Arts
08.2023 - 05.2024
- Developed engaging lesson plans to enhance students' understanding of theatrical techniques.
- Cultivated a positive classroom environment promoting creativity and collaboration among students.
- Guided students in performing arts skills, including acting, voice, and movement techniques.
- Collaborated with colleagues to develop and implement innovative drama curriculum, resulting in enriched learning experiences.
- Established a safe and inclusive classroom environment, encouraging students to express themselves creatively and openly.
- Utilized both classical and contemporary plays as teaching tools to expose students to a wide variety of dramatic literature and styles.
Business Operations Associate
SmithBucklin
06.2022 - 01.2024
- Streamlined workflow processes to enhance operational efficiency across teams.
- Collaborated with cross-functional teams to implement organizational strategies.
- Developed and maintained project timelines to ensure timely delivery of services.
- Analyzed operational data to identify areas for process improvement and cost reduction.
- Boosted customer satisfaction rates by addressing inquiries promptly and providing exceptional service.
- Developed strong relationships with cross-functional teams to ensure seamless project execution and goal achievement.
- Spearheaded process improvement initiatives aimed at eliminating redundancies and increasing overall efficiency within the organization.
- Enhanced team productivity through effective communication, collaboration, and time management strategies.
- Coordinated large-scale events and meetings, ensuring smooth logistics while maintaining a professional atmosphere.
- Liaised with clients to provide status updates on accounts and projects.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
Special Operations Associate
SmithBucklin
09.2019 - 11.2021
- Streamlined operational processes to enhance efficiency and reduce turnaround times.
- Coordinated inter-departmental communication to ensure alignment on project objectives and timelines.
- Implemented quality control measures, improving consistency of deliverables across multiple projects.
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
Administrative Coordinator
Thousand Waves Martial Arts & Self-Defense Center, NFP
06.2017 - 05.2019
- Coordinated schedules and communication between instructors and students to ensure smooth class operations.
- Managed administrative tasks, including registration, billing, and record-keeping for student enrollment.
- Assisted in organizing events, workshops, and community outreach programs to promote self-defense education.
- Mentored new administrative staff on procedures, enhancing team productivity and service quality.
- Streamlined office processes by introducing digital tools for scheduling and communication management.
- Led initiatives to improve customer service response times through enhanced training programs for front desk staff.
- Evaluated operational workflows regularly to identify areas for process improvement and efficiency gains.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
- Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Collaborated with cross-functional teams to achieve project objectives within tight timelines.
- Managed inventory of office supplies, ensuring essential items were always in stock.
Data Entry Specialist
The LaSalle Network Inc.
08.2015 - 05.2016
- Entered and maintained large volumes of data with high accuracy.
- Conducted regular audits to ensure data integrity and compliance with company standards.
- Resolved discrepancies in databases by conducting thorough investigations and corrections promptly.
- Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
- Compiled data and reviewed information for accuracy prior to input.
- Completed data entry tasks with accuracy and efficiency.
- Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.
Education
Bachelor of Fine Arts - Acting
Ball State University
Muncie, IN05-2015
Skills
- Microsoft Office Suite
- Administrative support
- Workload prioritization
- Operational excellence
- Meeting deadlines
- Scheduling and planning
- Verbal and written communication
- Database management
- CRM software
- Multitasking
Accomplishments
- Collaborated with team of 4 in the development of a new CRM database.
- Achieved 100% response rate through effective inbox management.
Timeline
Senior Associate
SmithBucklin
01.2024 - Current
Screener
DoWhatWorks
01.2024 - 06.2026
Instructor
The Forge Film Acting
09.2023 - 12.2025
Theatre Teacher
Paramount School of the Arts
08.2023 - 05.2024
Theatre Faculty
Blue Lake Fine Arts Camp
07.2023 - Current
Business Operations Associate
SmithBucklin
06.2022 - 01.2024
Special Operations Associate
SmithBucklin
09.2019 - 11.2021
Administrative Coordinator
Thousand Waves Martial Arts & Self-Defense Center, NFP
06.2017 - 05.2019
Data Entry Specialist
The LaSalle Network Inc.
08.2015 - 05.2016
Bachelor of Fine Arts - Acting
Ball State University