Jack Riebel
Peoria
Summary
Results-driven Solutions Engineer with a Computer Science degree and specialized training from Cisco’s Internship program. Demonstrated expertise in API integration, complemented by experience in technical presentations and client needs analysis. Successfully developed a Webex bot to enhance partner service identification and created an AI chatbot for stock market applications, improving user engagement through real-time data. Proficient in customer-facing roles, utilizing strong interpersonal skills and a collaborative approach to drive sales growth and deliver customized technical solutions.
Overview
2
2
years of professional experience
Work History
APO Managed Services SE Team Intern
Cisco Systems, Inc.
Peoria
09.2023 - Current
- Collaborated with the APO Managed Services SE Team for nearly two years, aligning efforts with strategic goals.
- Strengthened sales enablement through strategic calls focusing on partner offerings and service understanding.
- Enhanced and assessed data to create strategies based on data insights, leading to optimized partner targeting.
- Developed a Python-based Webex bot to simplify identification of Cisco Powered Services and partners.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
GSI Technical Sales Intern
Cisco Systems, Inc.
Peoria
06.2023 - 08.2025
- Completed a targeted training program to develop Solutions Engineer skills, delivering technical presentations on various Cisco products to demonstrate their value to stakeholders.
- Engaged with simulated clients, presenting customized Cisco solutions.
- Researched client's operational needs, offering tactical advice that improved targeting strategies and boosted sales outcomes.
- Created presentations for prospective clients to showcase company offerings.
Education
Bachelor of Science - Computer Science
University of Missouri
Columbia, MO12-2024
Skills
- Git
- Real-time API integration
- AI and machine learning expertise
- Managed services implementation
- Data-Driven Strategy Development
- Webex bot development
- Technical presentation skills
- Interpersonal communication
- Performance evaluation and optimization
- Project Management
- Client Engagement
- Persuasive communication
- Event Planning and Leadership
Timeline
APO Managed Services SE Team Intern
Cisco Systems, Inc.
09.2023 - Current
GSI Technical Sales Intern
Cisco Systems, Inc.
06.2023 - 08.2025
Bachelor of Science - Computer Science
University of Missouri
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