Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jack Pitchford

Chicago

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential. Safety-minded Maintenance Worker tasked with troubleshooting, general plumbing and minor electrical work. Enthusiastic professional promoting excellent attendance record and willing to assist team members in completing assigned tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Truck Driver

I Promise You Trucking
10.2020 - 11.2023
  • Operated with safety and skill to avoid accidents and delays
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents
  • Maintained daily, legible DOT log book and submitted corresponding documents
  • Utilized GPS and other navigation tools to plan routes and stay on schedule
  • Maximized load safety by balancing, securing, and weighing products
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.

Driver Helper

Darkar Delivery Inc
06.2016 - 09.2020
  • Displayed very good communication and customer service skills
  • Exhibited good attendance, work habits, and willingness to learn job functions
  • Assisted driver with product or package deliveries to residential and commercial locations
  • Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines
  • Used hand trucks and dollies to safely transport heavy and cumbersome packages
  • Used proper safety techniques and gear such as lifting straps to move items off truck
  • Maintained vehicle organization and cleanliness and reported any issues to driver.

Maintenance Worker

St.Angne
09.2014 - 06.2016
  • Followed safety precautions to avoid personal injury and provide safe work environment
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

Maintenance Worker

Avenue Care Center
06.2012 - 01.2014
  • Followed safety precautions to avoid personal injury and provide safe work environment
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance
  • Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality
  • Followed instructions from supervisor regarding daily job tasks and duties
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.

Maintenance/Housekeeper

Summersett Nursing Home
02.2007 - 05.2012
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries
  • Followed safety precautions to avoid personal injury and provide safe work environment
  • Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance
  • Installed new locks, door handles, and door closers.

Customer Service Representative

Burlington Coat Factory
02.2006 - 02.2007
  • Handled customer inquiries and suggestions courteously and professionally
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Answered constant flow of customer calls with minimal wait times
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Processed customer service orders promptly to increase customer satisfaction.

Education

High School Diploma -

Midwest High School
Chicago, IL
06.2004

Skills

  • Delivery Scheduling
  • Commercial Driving
  • Safe Driving
  • Load Security
  • Paperwork Processing
  • Customer Service
  • Drywalling
  • Scheduled Maintenance
  • Facilities Maintenance
  • Repair Work

Timeline

Truck Driver

I Promise You Trucking
10.2020 - 11.2023

Driver Helper

Darkar Delivery Inc
06.2016 - 09.2020

Maintenance Worker

St.Angne
09.2014 - 06.2016

Maintenance Worker

Avenue Care Center
06.2012 - 01.2014

Maintenance/Housekeeper

Summersett Nursing Home
02.2007 - 05.2012

Customer Service Representative

Burlington Coat Factory
02.2006 - 02.2007

High School Diploma -

Midwest High School

Similar Profiles

CREATE PROFILE
Jack Pitchford