Jack Lorenz
Byron
Summary
Experienced with providing superior service to golfers, ensuring their needs are met effectively. Utilizes strong attention to detail and organizational skills to maintain equipment and ensure smooth operations. Track record of reliability and excellent communication skills, enhancing overall customer experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Middle School Basketball Coach
Byron Middle School
10.2025 - Current
- Developed practice plans to enhance player skills and teamwork dynamics.
- Implemented game strategies to improve overall team performance and competitiveness.
- Provided mentorship and guidance to student-athletes, fostering personal growth and sportsmanship.
- Coordinated schedules for practices, games, and transportation logistics for players and staff.
Golf Cart Attendant
Prairie View Golf Club
09.2021 - Current
- Operated and maintained golf carts to ensure optimal performance and safety for users.
- Assisted guests with cart rentals, providing exceptional customer service and support.
- Coordinated cart fleet management to maximize availability during peak times.
- Conducted regular inspections and maintenance on golf carts to uphold safety standards.
- Trained new staff on operational procedures and customer interaction techniques.
- Collaborated with management to develop strategies for improving guest experience on the course.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
- Assisted pro shop staff with merchandise restocking, enhancing overall retail efficiency.
- Resolved guest concerns in a timely manner by addressing issues with professionalism and courtesy.
- Assisted in event setup and breakdown efforts, ensuring seamless transitions between venue functions.
- Set up promotional displays and equipment for special events and activities.
Education
Associate of Science - Business Administration
Rock Valley College
Rockford, IL05-2024
Skills
- Team player mentality
- Member assistance
- Reliability and punctuality
- Initiative-taking
- Strong work ethic
- Customer service
- Decision-making
- Teamwork and collaboration
- Conflict management
- Flexible schedule
- Microsoft Excel
- Employee training
- POS systems
- Reliability
- Physical strength
- CPR certified
Certification
CPR Certified Last Year
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Middle School Basketball Coach
Byron Middle School
10.2025 - Current
Golf Cart Attendant
Prairie View Golf Club
09.2021 - Current
Associate of Science - Business Administration
Rock Valley College