Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jack Gallian

Chicago,IL

Summary

Dynamic in-store shopper at Instacart, adept at optimizing delivery schedules and enhancing customer satisfaction through effective communication. Proficient in e-commerce and point of sale systems, I excelled in managing substitutions and ensuring timely order fulfillment, contributing to a seamless shopping experience. Passionate about maintaining store standards and fostering positive customer interactions.

Overview

1
1
year of professional experience

Work History

Cashier

Jewels Osco
10.2018 - 12.2018
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.

In-store Shopper

Instacart
01.2019 - 03.2020
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Tracked substitutions and informed customers of changes.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

Education

Basic Certificate - Web Development

Harold Washington College
Chicago, IL
05-2023

High School Diploma -

Lane Tech
Chicago, IL
06-2017

Skills

  • Point of sale systems
  • E-commerce
  • Store maintenance
  • HTML and CSS
  • Microsoft outlook, word, and Excel
  • Friendly communication
  • Intermediate Japanese
  • Prioritizing orders
  • Merchandise selection
  • Verbal and written communication
  • Verifying order accuracy
  • Attention to detail

Languages

English
Native or Bilingual
Japanese
Limited Working

Timeline

In-store Shopper

Instacart
01.2019 - 03.2020

Cashier

Jewels Osco
10.2018 - 12.2018

Basic Certificate - Web Development

Harold Washington College

High School Diploma -

Lane Tech

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Jack Gallian