Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Jack Freeborn

Glen Ellyn

Summary

Communication & Marketing professional with hands-on experience in creating and executing marketing campaigns, social media strategies, and public relations outreach. Proficiency in using data analytics to drive strategy and improve engagement rates. Known for creativity, exceptional communication skills, and ability to work collaboratively in team environments. Contributed significantly to brand awareness growth in previous roles through innovative content creation and strategic communication efforts.

Overview

8
8
years of professional experience

Work History

Athletic Director/Communications Intern

Butterfield Park District
Glen Ellyn
05.2025 - 09.2025
  • Directed all camp and league operations, focusing on program development, staff management, and budget oversight.
  • Engaged in the reorganization of the park district's social media, engagement had been declining, especially on Instagram. We conducted a content review, analyzed metrics, and created a new posting schedule focused on storytelling and user interaction. Through this process, we were able to achieve a 45% increase over a two-month period.
  • The athletic department needs to boost engagement with the community to bolster league participation. I constructed a targeted promotional strategy. I developed digital content, including social media posts and email campaigns, highlighting new athletic programs and student-centered events. The result of this action was a 55% increase in league registration.
  • My staff struggled with sharing updates and project statuses efficiently, which led to missed deadlines. Through a process, I introduced shared Monday.com dashboards to help track timelines and provide a weekly team recap to monitor task progress and streamline internal communication.
  • Evaluated the performance of coaches and staff through regular assessments and feedback sessions.

Amazon Warehouse Associate

Amazon.com
Crest Hill
05.2021 - 01.2023
  • Work as an inbound and outbound specialist.
  • Collaborated with team members to ensure timely order fulfillment and shipping processes.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.

Front desk/appointment setter

Great American Payment Systems
Lisle
04.2021 - 06.2021
  • Responsible for selling POS systems and setting up appointments for outside sales reps.
  • Scheduled appointments for clients using CRM software to manage leads efficiently.
  • Communicated with potential customers to understand their payment processing needs.

Sales Associate

Office Max/Office Depot
Mission Viejo
08.2017 - 01.2019
  • Worked on the sales floor and also the cash register

Education

Bachelor's degree - Communications

Elmhurst College
Elmhurst, IL
05-2026

2nd year - Education

College of DuPage
Glen Ellyn, IL
01.2023

High school diploma or GED -

York Community High School
Elmhurst, IL
05-2018

Skills

  • Customer service
  • Project management
  • Leadership
  • Coaching (three years)
  • Retail sales
  • Cash handling
  • Data collection
  • B2B
  • Upselling
  • Social media management
  • Content creation
  • Community engagement
  • Communication skills
  • Performance analysis
  • Creative vision
  • Motivational skills

Volunteer Experience

Access sports, Assistant Coach (Volunteer), Elmhurst, IL, 2013-01, Present, Help facilitate other coaches and coach kids with special needs play and compete in sports

Timeline

Athletic Director/Communications Intern

Butterfield Park District
05.2025 - 09.2025

Amazon Warehouse Associate

Amazon.com
05.2021 - 01.2023

Front desk/appointment setter

Great American Payment Systems
04.2021 - 06.2021

Sales Associate

Office Max/Office Depot
08.2017 - 01.2019

Bachelor's degree - Communications

Elmhurst College

2nd year - Education

College of DuPage

High school diploma or GED -

York Community High School

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Jack Freeborn