Jachob Cameron Wolff
Chicago,IL
Summary
Results-driven hospitality, restaurant, and operations leader with experience in general management, team leadership, guest experience, marketing, executive support, and creative services. Proven success increasing annual sales by 40%, leading teams, improving operations, and overseeing approximately $700,000 in annual revenue while maintaining exceptional hospitality standards.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
General Manager
Glunz Tavern
DATE - Current
- Direct all daily operations of a restaurant and bar generating approximately $700,000 in annual revenue.
- Increased annual sales by 40% through strategic marketing, operational improvements, promotions, and community engagement.
- Lead, hire, train, coach, schedule, and develop a team of 7 employees while maintaining exceptional service standards.
- Manage P&L performance, budgeting, labor costs, payroll, inventory, purchasing, vendor relationships, and financial reporting.
- Ensure compliance with ServSafe standards, food safety regulations, liquor licensing requirements, and health department guidelines.
- Oversee guest recovery, resolve escalated concerns, coordinate private events, and execute seasonal promotions to drive repeat business.
- Streamlined operational processes to enhance efficiency and reduce operational costs.
- Led staff training initiatives to improve service quality and customer satisfaction.
Bartender / Lead Server
Glunz Tavern
DATE - DATE
- Delivered exceptional food and beverage service in a high-volume neighborhood tavern.
- Consistently exceeded sales expectations through product knowledge and personalized guest service.
- Assisted with training, onboarding, and mentoring new bartenders and servers.
- Supported inventory counts, opening and closing procedures, and daily operational readiness.
- Built strong relationships with guests, increasing repeat business and customer loyalty.
- Promoted internally to General Manager in recognition of leadership, operational knowledge, and performance.
Executive Assistant to CEO & Graphic Designer
Spherical LLC
DATE - DATE
- Managed executive calendars, communications, scheduling, and day-to-day business operations.
- Designed branding materials, websites, marketing collateral, and digital assets.
- Provided IT support and technical assistance for internal teams and clients.
- Coordinated multiple projects simultaneously while meeting aggressive deadlines.
Director of Graphic Design
Infinite Yes Productions
DATE - DATE
- Directed creative strategy for books, workbooks, websites, and marketing campaigns.
- Designed graphics and cover art for the published book 'Building Bridges Through Personality: Introducing the Enneagram.'
- Managed branding, multimedia production, and video editing projects.
- Collaborated with leadership to develop cohesive marketing and brand initiatives.
Education
Bachelor of Fine Arts - Digital Communication Arts
Oregon State University
Corvallis, ORSkills
- Leadership and team building
- Problem resolution
- Operations management
- Guest Recovery
- ServSafe Food Protection Manager
- Food Handler Certification
- BASSET Alcohol Certification
- POS Systems
- Microsoft Office
- Adobe Creative Suite
Accomplishments
As General Manager, led the successful growth and day-to-day operation of a $700,000+ annual restaurant, increasing overall sales by 40% in 22 months through strategic leadership, operational improvements, menu and beverage initiatives, and an elevated guest experience. Directed all aspects of the business, including financial performance, profit and loss management, labor and food cost controls, inventory, scheduling, hiring, training, vendor relations, and compliance, while leading and developing a team of 7 employees. Strengthened operational efficiency, improved guest satisfaction and online reputation through a culture of hospitality and accountability, and consistently drove repeat business, revenue growth, and long-term profitability.
Certification
- ServSafe Food Protection Manager
- Food Handler Certification
- BASSET Alcohol Certification
- P&L Management
- Budgeting
- Inventory Management
- Vendor Relations
- Hiring & Training
- Employee Development
- Scheduling
- Guest Recovery
- Event Planning
- POS Systems
- Microsoft Office
- Adobe Creative Suite
Timeline
General Manager
Glunz Tavern
DATE - Current
Bartender / Lead Server
Glunz Tavern
DATE - DATE
Executive Assistant to CEO & Graphic Designer
Spherical LLC
DATE - DATE
Director of Graphic Design
Infinite Yes Productions
DATE - DATE
Bachelor of Fine Arts - Digital Communication Arts
Oregon State University