Izabela Korzeniowska
Mount Prospect
Summary
Dedicated,
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Excellent customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
2003
2003
years of post-secondary education
Work History
Medical Director/ Operations Manager
Border Tails Rescue
Northbrook
11.2020 - Current
- Medically check and vaccinate all animals upon admission to the shelter in accordance with the protocol, city/state requirements and veterinary recommendations and complete intake.
- Ensuring all incoming animals are free of apparent infectious disease before being placed in communal dog housing areas.
- Primary liaison with the vet team. Setting up vet appointments for all incoming animals as a part of intake.
- Monitoring the health of all animals and recognizing signs of illness or injury.
- Maintaining accurate medical records
- Monitoring a non-emergency medical line throughout the day for fosters and foster to adopt families for support post adoption.
- Monitoring a 24 hour medical emergency line for fosters and foster to adopt families for support post adoption.
- Scheduling spay/neuter surgeries with various clinics, including specialty.
- Calling applications for families wanting to adopt a dog with medical issues to discuss care and ensure it's the right fit.
- Talking to families during adoption meetings to discuss any medical issues or to answer any questions about the dogs medical history.
- Communicating with the adoption counseling team, caregivers and volunteers about any health/ behavior concerns.
- Customer service
- Manage inventory of medical supplies to support rescue operations effectively.
- Evaluate medical records to track treatment progress and identify trends.
- Lead emergency response efforts for injured or ill animals during critical situations.
Shelter Manager
Felines and Canines
Chicago
07.2009 - 10.2020
- Supervised daily operations of shelter and ensured animal welfare standards.
- Coordinated caregivers and volunteer schedules and assigned tasks for effective support.
- Managed intake process for new animals, including assessments and vaccinations.
- Primary liaison with the vet team.
- Collaborated with local veterinarians for medical care and treatment plans.
- Performed administrative duties such as scheduling appointments or filing paperwork.
- Ordered all medical supplies.
- Adoption Counseling for both cats and dogs.
- Provided support to families post adoption.
Education
General Education Diploma
Carbondale, ILSkills
- Animal medical evaluation
- Veterinary liaison
- Medical record management
- Emergency care leadership
- Adoption counseling
- Scheduling coordination
- Excellent communication skills with coworkers and clients
- Problem solving
- Attention to detail
Languages
Polish
Professional
References
References available upon request.
Timeline
Medical Director/ Operations Manager
Border Tails Rescue
11.2020 - Current
Shelter Manager
Felines and Canines
07.2009 - 10.2020
General Education Diploma