Ivey Deer
CHICAGO
Summary
Customer-focused professional with experience in operations, customer service, and youth supervision. Friendly and approachable first point of contact, skilled in managing high-volume interactions, resolving issues, and supporting daily operations. Strong communication, organization, and attention to detail in fast-paced environments
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Senior Experience Specialist / Logistics Supervisor
Color Factory
Chicago
10.2023 - 05.2026
- Resolved complex customer concerns while maintaining a positive experience
- Managed high-volume interactions in a fast-paced environment
- Supported daily floor operations and team workflow
- Assisted with retail inventory management and organization
- Opened and closed venue following operational procedures
- Documented incidents including injury reports
- Provided team support and leadership
- Collaborated with team members to enhance guest interactions and satisfaction.
- Trained new staff on operational procedures and customer service best practices.
Inventory Associate
Color Factory
Chicago
05.2022 - 10.2023
- Tracked inventory and conducted cycle counts
- Verified shipments for accuracy
- Supported audits and stock organization
- Conducted regular audits to maintain stock integrity and organization.
- Operated inventory management software to track incoming and outgoing products.
- Collaborated with team members to optimize storage space and layout efficiency.
Library Assistant
East west university
Chicago
10.2021 - 05.2023
- Assisted patrons with locating library resources and materials.
- Organized and maintained library collections for easy access.
- Conducted check-in and check-out processes for library items.
- Greeted and welcomed visitors with a friendly demeanor.
- Maintained cleanliness and organization of front desk area.
Student Supervisor (After-School Program)
Stivers
Chicago
01.2019 - 01.2022
- Supervised students in structured after-school environment
- Maintained safety and positive behavior
- Assisted with conflict resolution and staff support
Education
Bachelor of Liberal Arts -
East-West University
09.2025 - 05.2026
Cics Longwood
Chicago, ILSkills
- Customer Service
- Leadership
- Inventory Management
- Time Management
- Conflict resolution
- Administrative support
- Attention to detail
Timeline
Bachelor of Liberal Arts -
East-West University
09.2025 - 05.2026
Senior Experience Specialist / Logistics Supervisor
Color Factory
10.2023 - 05.2026
Inventory Associate
Color Factory
05.2022 - 10.2023
Library Assistant
East west university
10.2021 - 05.2023
Student Supervisor (After-School Program)
Stivers
01.2019 - 01.2022
Cics Longwood