Ivelisse Garcia
Norridge,IL
Summary
I'm seeking to transition into a new field, leveraging skills developed in fast-paced medical office environment. I excel at managing patient interactions, scheduling, and administrative tasks with efficiency and professionalism. Im dedicated to providing exceptional service and contributing to positive team dynamic in new role.
Overview
10
10
years of professional experience
Work History
Medical Receptionist
Advanced Foot and Ankle Specialist
10.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Performed various administrative tasks by filing, copying and faxing documents.
Stylist
Charles Ifergan
07.2022 - 10.2024
- Gained proficiency in using the internal computer system to manage appointment scheduling.
- Tailored styles, services, and products to satisfy client needs.
- Cleaned and disinfected equipment to maintain a safe environment.
- Engaged in industry events and seminars to stay informed on latest developments.
- Executed hair smoothing procedures, including Brazilian Blowouts.
- Suggested tailored treatments and styling products to address individual customer needs.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
Supervisor
Spencer's Gifts
08.2021 - 08.2022
- Recorded and updated data on employee performance, attendance, leave requests, and disciplinary actions.
- Facilitated team discussions on upcoming tasks and deadlines during weekly meetings.
- Aligned work schedules with employees' shift changes and availability.
- Optimized inventory presentation by restructuring shelves and layouts.
Server
DaLucianos
08.2016 - 07.2022
- Guided guests through menu selections and provided recommendations.
- Managed large volume of customer transactions each day efficiently.
- Set up table settings with clean tablecloths, napkins, and utensils for customers.
- Planned and managed catering events to satisfy client requirements.
- Performed cleaning tasks by sweeping and mopping floors, vacuuming carpets, ensuring smooth operations.
- Handled reservation and takeout requests.
- Prepared salads, appetizers, and desserts.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Medical Receptionist
Advanced Foot and Ankle Specialist
08.2015 - 12.2017
- Handled phone lines by managing voicemails, call-backs, and message routing.
- Arranged tests, lab work, and x-rays according to physician orders.
- Facilitated patient check-ins and check-outs for scheduled appointments.
- Kept waiting spaces tidy and disinfected medical examination rooms.
- Assessed insurance coverage for accuracy and validity.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
Education
Associate Degree In Nursing - Nursing
Triton College
River Grove, ILCosmetology -
Tricoci University of Beauty Culture
Chicago, IL08.2022
High School Diploma -
Ridgewood High School
Norridge05.2018
Skills
- Team Player
- Strong written and verbal communication
- Adaptive
- Quick Learner
- Time Management
- Eager to learn
- Telephone etiquette
- Medical terminology
- Microsoft office
- HIPAA compliance
Timeline
Medical Receptionist
Advanced Foot and Ankle Specialist
10.2024 - Current
Stylist
Charles Ifergan
07.2022 - 10.2024
Supervisor
Spencer's Gifts
08.2021 - 08.2022
Server
DaLucianos
08.2016 - 07.2022
Medical Receptionist
Advanced Foot and Ankle Specialist
08.2015 - 12.2017
Cosmetology -
Tricoci University of Beauty Culture
High School Diploma -
Ridgewood High School
Associate Degree In Nursing - Nursing
Triton College
Similar Profiles
Tayvonna LicorishTayvonna Licorish
Front Desk Receptionist at Hampton Roads Foot and Ankle SpecialistFront Desk Receptionist at Hampton Roads Foot and Ankle Specialist
LILIAN MAILILIAN MAI
Medical Assistant at Foot And Ankle Premier SpecialistMedical Assistant at Foot And Ankle Premier Specialist
Leah PetersonLeah Peterson
Medical Assistant at AP Foot and Ankle SpecialistMedical Assistant at AP Foot and Ankle Specialist