Ivan Gomez

Professional with extensive experience across diverse industries, including electrical systems, IT, landscaping, customer service, manufacturing, and construction. Skilled in operating and maintaining a wide range of specialized equipment, troubleshooting complex systems, and implementing process improvements to optimize efficiency and quality. Proven leadership abilities in training teams, managing projects, and fostering positive client relationships. Known for delivering exceptional customer service, collaborating effectively with cross-functional teams, and consistently exceeding expectations. Dedicated to maintaining safety, quality, and productivity while contributing to long-lasting results and customer satisfaction.

• Process Optimization: Streamlined operations by eliminating inefficient engineering templates, saving time, reducing costs, and minimizing rework in windmill blade repairs.
• IT & Networking: Fixed a critical issue that led to IT responsibilities, including setting up a company-wide network for an external organization.
• High-Impact Analysis: Played a key role in securing an $8 million MoDot contract through effective data analysis.
• Customer Loyalty: Built strong relationships with clients, earning repeat business and drawing customers from 30 miles away to the bar.
• Leadership Roles: Assumed leadership responsibilities when a manager left, ensuring team continuity and operational success.
• Business Success: Established and managed a successful landscaping business, fully outfitted with professional equipment within the first year.
• Innovation & Collaboration: Contributed to the creation of a factory mission statement and logo as part of a leadership team. Redesigned a factory floor layout and secured team buy-in across all shifts.
• Expert Equipment Operation: Mastered a variety of specialized machinery across industries, from windmill blade equipment to forklifts, cranes, and industrial tools.
• Client Satisfaction: Delivered compassionate, personalized service for grieving customers in monument delivery, ensuring lasting customer impact.
• Safety & Training: Trained new technicians in high-risk environments and maintained compliance with safety protocols across roles.
• Reliability: Trusted by company leadership to represent their interests and ensure quality in client interactions and project execution.
• Problem-Solving: Fixed critical machine issues and introduced effective solutions across various roles, including troubleshooting electrical systems and maintaining production line efficiency.