Iulia Bejan

* Assist with tax return assembly and processing, including organizing client documents, preparing engagement letters, and tracking filing deadlines.

* handling more complex tax returns, working independently, reviewing tax returns prepared by others.

*Provide administrative support to tax professionals, including managing calendars, scheduling appointments.

* Involved in large and complex tasks related to job.

*Monitored office inventory to maintain adequate supply levels and orderproducts.

*Evaluated employee job performance and motivated staff to improveproductivity.

*Monitored financial bookkeeping for accuracy and compliance, resolvingidentified discrepancies.monidored daily cash flow and prepared moneyfor transfer to bank account.

*Resolv clients complains and offer a best solution for tehm.

*Evaluated and identified ineffective workflow processes, implementssolutions to improve productivity and personnel performance.

*Answered phones, responded to customer inquiries and transferred calls toappropriate staff members.

*Consistently met budget targets and quality standards by proactivelyleading team members and monitoring operations.

*Handled payment processing duties and provided customers with receipts and proper bills and charge.

*Set and optimized employee schedules to secure proper coverage for all shifts.