Itzel Barrios
Wauconda
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Cozy Corner
05.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Brunch Café
06.2023 - 05.2024
- Greeted and accommodated guests, building positive experience from first interaction.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Prepared and served food and beverages to customers.
- Suggested additional items to customers to increase restaurant sales.
- Memorized frequent customer preferences to build relationships and loyalty.
- Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods.
- Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders.
- Answer customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated excellent multitasking abilities while organizing reservations, conducting table visits, and answering phones simultaneously.
- Built positive relationships with regulars to ensure their loyalty to the establishment.
Host
Brunch Café
12.2022 - 05.2024
Cook
Panhandlers Pizza
07.2020 - 11.2022
- Experienced candidate well-versed in multitasking and time management, I excelled at Panhandlers Pizza by preparing orders with high accuracy, enhancing customer satisfaction.
Cashier
Raul's Original Burrito Express
06.2022 - 08.2022
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and of shifts to maintain accuracy.
- Upsold additional products and services to customers, increasing revenue.
Education
High School Diploma -
Wauconda High School
Wauconda, IL05-2022
No Degree - Personal Training Certificate
ISSA
11-2024
Skills
- Bilingual
- Positive Attitude
- Multitasking Abilities
- Server Support
- Safe Food Handling
- Team Collaboration
- Time Management
- Menu Memorization
- Beverage Preparation
- Reservations Management
- Telephone reception
Certification
- Certified Food Handler, May 31, 2024 - May 31, 2026
Languages
Spanish
Timeline
Server
Cozy Corner
05.2024 - Current
Server
Brunch Café
06.2023 - 05.2024
Host
Brunch Café
12.2022 - 05.2024
Cashier
Raul's Original Burrito Express
06.2022 - 08.2022
Cook
Panhandlers Pizza
07.2020 - 11.2022
High School Diploma -
Wauconda High School
No Degree - Personal Training Certificate
ISSA
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