Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Development of an Arduino-based System
IDF
02.2024 - Current
Collaborated with cross-functional teams to establish project goals and delivered high-quality results within tight deadlines.
Maintained up-to-date documentation of system architecture, ensuring smooth transitions during handoffs between team members.
Streamlined communication channels between IT departments and end users by establishing clear protocols for issue reporting and resolution processes.
Technical Support Engineer
Epr Systems
07.2023 - 02.2024
Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
Proactively identified opportunities for process improvements, enhancing overall support quality and client satisfaction.
Developed comprehensive troubleshooting guides for internal use, improving team knowledge and performance.
Supported global customers across diverse industries while adapting quickly to evolving technologies.