Summary
Skills
Work History
Education
Awards & Portfolio
ResearchAssistant

Itai Gal

Director Of Ecommerce / Products
Beit Shearim,Israel

Summary

Results-driven Director of eCommerce and Products, +12 years experience. A strategic and agile thinker known for driving change by tackling ambiguous problems and effectively communicating solutions. Experience in a fast-paced, quickly growing, and changing start-up environment.


The extensive knowledge and experience, enabled me to:


  • Improve customer meaningful experience.
  • Enhance customer lifetime value.
  • Acquire new customers to fuel growth.
  • Increase the online sales cycle.
  • Build and improve processes and internal communication within an organization.

Skills

Growth Mindset

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Work History

Director of Ecommerce

Erika Carmel Ltd. ( TLV: ERKA )
Haifa, Israel
10.2019 - Current
  • Developed and implemented an ecommerce and marketing strategy for the UK that generated sales of £12M in the first year.
  • Managed $7M+ Yearly Digital Marketing & eCommerce budget.
  • Increased D2C Sales by 28% Yearly ($862K).
  • Reduction of 28% returns. A 21% increase in sales via friend-referral. 12% improvement in recovering abandoned cart. 23% improvement in customer satisfaction.
  • Leading global business and digital transformation by successfully track record in coordinating the work of internal and external teams to develop new products. Reducing waste and business bottlenecks.
  • Oversaw hiring, training, and professional development of 38 employees, including developers, designers, project managers, and sales and marketing analysts. Led 5 cross-functional teams to 25% efficiency improvement.
  • Build and Implement of PaaS / SaaS-based infrastructure and automation to maximize customer journeys and meaningful experiences.

Head of Products

Matrix IT Group ( TLV: MTRX )
Herzelia, Israel
05.2017 - 08.2019
  • Leverage customer-centered strategies and methodologies to delight customers at each step of the conversion journey and nurture strong customer-brand relationships.
  • Leading global business and digital transformation by defining, implementing and managing IT infrastructure. Reducing waste and business bottlenecks.
  • Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies
  • Directed large scale MVP projects in the area of IoT, mobile apps, and SaaS/PaaS

Co-Founder & VP Products

Quam Technologies Ltd.
Tel Aviv, Israel
11.2009 - 04.2017
  • Directed large scale MVP projects in the area of IoT, mobile apps, and SaaS/PaaS
  • Oversaw hiring, training, and professional development of 38 employees, including developers, designers, project managers, and sales and marketing analysts.
  • Optimize customer experiences at all touchpoints before, during and after conversion.

Head of Layout

Snowball VFX Ltd.
Tel Aviv, Israel
06.2006 - 10.2009
  • Worked with cross-teams to produce captivating and successful content, as well manage projects on time and within budget constraints.
  • Applied knowledge of cinematography, staging and shot flow to put together easy-to-follow, relevant boards.
  • Optimizing operational efficiency through A/B testing of new technologies.

Education

Google Project Management Certification - Project Management

Coursera Academy
Online
01.2020 - 01.2021

Visual Communication - Interactive And Advertising

Bezalel Academy of Art And Design
Jerusalem, Israel
04.2002 - 07.2006

Enrichment Courses - 3D Animation And VFX

Bezalel Academy of Art And Design
Tel Aviv, Israel
01.1993 - 05.1996

Photography - Commercial Photography

Wizo France High School of Photography
Tel Aviv, Israel
05.1993 - 05.1996

Awards & Portfolio

FUSAR - Winner of Technovision IoT, CE 2016 - FUSAR Technologies · Aug 2016

http://www.deborahweinswig.com/uncategorized/technovation-at-ce-week-2016/


FUSAR - Winner of Investor's Choice New Jersey - FUSAR Technologies IoT · Feb 2015

http://njtechweekly.com/art/2625-njtc-venture-conference-winners-mostly-from-new-jersey/


IDC Entrepreneurship Club, Herzliya, Israel

− Delivered a series of 3 lectures related to MVP construction for early-stage startups
http://www.iec.idc.ac.il


Wine n Dine : Contactless Payments & Menus (getwinendine.com) - Aquired by Dorsia 2022.


Billngo - Winner of StarApp - NEXTER & Bank Poalim - Billngo ltd. · Nov 2014

Billngo is an angels-backed industry leader focused on personalized shopping.


Vipo the Flying Dog - Head of Layout & Character animation

https://www.youtube.com/watch?v=5Z3PRzfKQQs



Itai GalDirector Of Ecommerce / Products