Issa Jber

As the Support Team Lead at Wolt, you will be responsible for leading a team of customer support specialists and ensuring they provide the best possible service to our customers. You will manage day-to-day team operations, assist with issue resolution, and implement strategies that drive customer satisfaction and team performance. You will also play an integral role in coaching, training, and developing your team to meet and exceed key performance metrics.

As a Shift Leader at Wolt, you will be responsible for overseeing the daily operations during your shift. You’ll lead a team of delivery drivers and other operational staff, ensuring that deliveries are completed on time, efficiently, and in line with Wolt’s service standards. You will monitor the performance of your team, handle operational challenges, and collaborate with other departments to optimize delivery processes.

As a Performance Analyst at Wolt, you will play a critical role in analyzing data across various departments to assess performance, identify trends, and provide actionable insights. You will work closely with cross-functional teams to monitor and optimize key performance indicators (KPIs), ensuring that we meet our operational goals and drive growth. Your insights will influence decisions at all levels and help improve the overall efficiency and effectiveness of the company.

As a Shift Leader at McDonald’s, you will be responsible for overseeing and managing the operations of the restaurant during your shift. You’ll lead a team of crew members, ensure high service standards, and handle operational challenges in a fast-paced environment. You will also maintain a safe, clean, and efficient work environment while ensuring customer satisfaction and team performance are always prioritized.